Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
inclusive work environment
Job Description
The Tampa EDITION, located at 500 Channelside Drive in Tampa, Florida, is part of the globally recognized EDITION Hotels brand, which is a distinctive portfolio under Marriott International. Known for its unique blend of visionary boutique hotel expertise and the exceptional service standards of a luxury hotel, the EDITION brand creates an unparalleled and refined hospitality experience that marries polish with personality and perfectionism with individualism. The brand caters to sophisticated, discerning guests who value quality, original design, and outstanding service, all delivered without limits. EDITION Hotels are celebrated for their charisma, charm, and commitment to delivering a theatrical guest... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Strong communication skills
- Adherence to company policies and service standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience needed
- No supervisory experience required
- Excellent communication skills
- Ability to maintain professionalism and handle guest interactions with courtesy and efficiency
- Basic knowledge of hotel operations and guest services
Job Duties
- Supply guests with directions and information regarding property amenities, services, and hours of operation and local areas of interest and activities
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Follow up with guests to ensure their requests or problems have been met to their satisfaction
- Receive, record, and relay messages accurately, completely, and legibly
- Respond to special requests from guests with unique needs
- Communicate VIP arrivals to designated personnel for escort and delivery of amenities
- Follow all company policies and procedures and report accidents, injuries, and unsafe work conditions to manager
Job Qualifications
Experience
No experience required
Job Location
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