Job Overview
Compensation
Type:
Hourly
Rate:
Range $22.00 - $26.50
Benefits
Paid vacation
Sick Time
Holidays
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accidental death and dismemberment insurance
Job referral bonus program
Job Description
Estes Forwarding Worldwide (EFW) is a prominent logistics and freight forwarding company based in the United States, recognized for delivering tailored logistics and warehousing solutions spanning air, ground, and ocean freight. As a subsidiary of Estes Express Lines, located in Richmond, Virginia, EFW benefits from an extensive line haul network that enhances its service capabilities, offering a hybrid transportation network to its diverse clientele worldwide. The company prides itself on its strong reputation within the logistics industry, having received awards such as Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, solidifying its status as a top... Show More
Job Requirements
- Associate's degree or equivalent in related field
- 1-3 years experience in transportation, logistics or related field
- Experience with Dangerous Goods and HAZ-MAT certification desired
- Ability to lift at least 30 pounds individually and 70 pounds team lift
- Must comply with TSA and C-TPAT security procedures
- Must be able to work flexible hours and shifts
- Must have excellent communication skills in English
- No sponsorship provided for employment authorization
- Regular and reliable attendance
- Must follow company policies and procedures
- Ability to handle physically demanding tasks
- Ability to work under pressure and meet deadlines
- Must be eligible to work in the United States
Job Qualifications
- Intermediate proficiency in Microsoft Office and job-specific software
- Ability to complete air and ground shipping documents both electronically and manually
- Capability to work outside normal business hours as required
- Strong work ethic and positive demeanor
- Professional appearance and communication skills
- Effective problem solving and interpersonal skills
- Fluent in English
- Ensure complete customer satisfaction
- Meet all deadlines 100 percent of the time
- Regular and reliable attendance
- Knowledge of continental United States geography
- Effective time management
- Excellent problem solving skills
- Ability to multi-task and adapt quickly
- Ability to interpret information to achieve business objectives
- Strong organizational skills
- Ability to collaborate with other departments
- Problem-solving skills requiring ingenuity and analysis
- Eligible to work in the United States
- Pay range: $22.00-$26.50 per hour
Job Duties
- Use company training and experience to determine efficient, cost-effective, time-sensitive freight transportation options
- Evaluate transportation, pricing, timing, availability, and volume options with oversight from management
- Serve as the front-line communicator to resolve customer and vendor disputes
- Manage multiple tasks and work under pressure to meet deadlines
- Identify shipments at risk and take control to ensure on-time delivery
- Maintain positive working relationships with service providers
- Research routing options using various transportation modes
- Document shipments with accurate data entry and trace notes
- Ensure compliance with TSA regulations and company security policies
- Participate in 24-hour on-call rotation when required
- Communicate effectively internal and external shipment issues
- Move freight and materials using appropriate equipment
- Comply with company security procedures
- Perform other duties as assigned
Job Location
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