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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.40
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Career development opportunities
Job Description
The Cooking School at Harmons is a vibrant and innovative division within Harmons Grocery Company, a well-established and respected grocery store chain known for its commitment to quality, community engagement, and culinary education. Harmons has built a reputation for providing customers with an exceptional grocery shopping experience, complemented by unique offerings such as the Cooking School, which serves as a hub for food enthusiasts eager to learn new culinary skills, enjoy interactive cooking classes, and participate in special food-related events. As part of the broader Harmons ecosystem, the Cooking School upholds the company's core values of excellence, customer focus, and... Show More
Job Requirements
- Have a two-year college or technical school degree in culinary arts, marketing, or related field
- have two years of catering experience
- possess TIPS Certification and Food Handler's Permit
- demonstrate competency in Microsoft Word and Excel
- maintain front-of-house skills including serving, hosting, table setting, and basic cleaning
- have knowledge of food quality, dietary restrictions, sanitation, hygiene, safety, and food presentation
- hold strong communication and organizational skills
- ability to work weekends, evenings, and holidays
- able to multitask and prioritize effectively
- physically capable of standing, walking, bending, and lifting up to 30 pounds
- open availability
- ability to work collaboratively and accept constructive feedback
Job Qualifications
- Two-year college or technical school degree in culinary arts, marketing, or related field
- two years of catering experience
- competency in Microsoft Word and Excel
- competency in phone and email etiquette
- TIPS Certification
- Food Handler's Permit
- front-of-house skills such as serving, hosting, table setting, and basic cleaning
- knowledge of food quality, dietary restrictions, culinary sanitation and hygiene, kitchen safety, and food presentation
- strong communication skills including verbal, written, and listening skills
- proficient organization and planning skills
- ability to professionally handle conflict
- ability to accept constructive review and be accountable
- ability to make logical decisions using recognized skills and techniques
- integrity, positive attitude, and mission-driven approach
- passionate about Harmons and Cooking School mission
- ability to work weekends, evenings, and holidays
Job Duties
- Follow established departmental and store policies and procedures
- assist the Cooking School Chef to ensure the Cooking School is clean, well-maintained, and meets company standards of appearance
- assist the Cooking School Chef in managing the operations of the Cooking School under the direction of the Store Director
- oversee the business and front-of-house operations under the direction of the Cooking School Chef and Store Director
- post classes and events on the Harmons website
- communicate regularly with customers through written and verbal means
- maintain class rosters, including guests' dietary restrictions
- process customer payments
- facilitate private events by communicating with customers and Cooking School Chef, ensuring menus are decided, guest counts verified, contracts signed, and payments taken timely
- ensure an excellent customer experience in all classes and events
- track metrics as assigned by the Cooking School Chef, Store Director, and VP of Marketing
- set up for, take care of guests, assist the chef during, and clean up after Cooking School classes and events unless deemed unnecessary by the Cooking School Chef
- represent the Cooking School at weekly manager meetings if the Cooking School Chef is unavailable
- deliver excellent customer service while acting as a point of contact and front-of-house manager for Cooking School classes and events
- actively promote and creatively market Cooking School classes and special events
- assist the Cooking School Chef in creating new and exciting class content
- complete assigned tasks efficiently and timely
- work with the Cooking School Chef to continually improve Cooking School performance and sales
- receive feedback from customers through surveys and other means regarding Cooking School classes and special events
- set a professional and positive example to others
- communicate effectively and work closely with the Cooking School Chef
- communicate openly and frequently with Store Director
- ensure company standards for safety, sanitation, and productivity are maintained
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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