Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

flexible schedule
Employee Discounts
Paid training
Supportive team environment
Opportunities for advancement

Job Description

The hiring establishment is a dynamic food service operation specializing in providing delightful cookie and snack experiences to its customers. Known for its warm and welcoming atmosphere, the company prides itself on delivering exceptional customer service and high-quality products. This establishment fosters a team-oriented environment where collaboration and adaptability are key to maintaining the vibrant spirit that keeps customers coming back. As a Cookie Packer, employees are integral to the operation's success, functioning as both frontline ambassadors and active contributors to the smooth workflow of the business.

This role is ideal for individuals who thrive in fast-paced environments and enjoy engaging with people. Cookie Packers are responsible for greeting guests, taking orders, and handling transactions with a friendly and professional demeanor. They are expected to demonstrate extensive product knowledge, ensuring that customers receive accurate information and memorable experiences. The position requires a high level of adaptability and the ability to work efficiently both independently and as part of a team. Employees in this role embrace challenges daily and take pride in contributing to a positive workplace culture while maintaining operational standards related to safety, cash handling, and food service protocols. Employment type is typically part-time or full-time, with schedules that may include weekends and evenings, offering flexibility alongside competitive compensation. The job is perfect for those who are energetic, customer-focused, and eager to be part of a close-knit, service-oriented team.

Job Requirements

  • high school diploma or equivalent
  • prior experience in food service or customer-facing role preferred
  • ability to stand for extended periods
  • availability to work flexible hours including weekends and evenings
  • capability to handle cash accurately
  • commitment to following safety and security protocols

Job Qualifications

  • high school diploma or equivalent
  • excellent customer service and communication skills
  • ability to work in a fast-paced environment
  • basic math skills for handling transactions
  • knowledge of food safety standards
  • strong teamwork and interpersonal skills

Job Duties

  • greet guests to make them feel comfortable and welcome
  • take guests' food orders and handle cash/credit transactions
  • follow operational policies and procedures including those for cash handling and safety/security
  • demonstrate knowledge of the brand and menu items
  • serve food to guests in a courteous and timely manner
  • quickly and accurately prepare food items

Job Criteria

Experience

Entry Level (1-2 years)


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