Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $15.00
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Benefits

Flexible part-time work schedules
Pay-on-Demand
paid vacation and sick time off
Pet insurance
interactive training and mentorship
Job stability
Achievable growth and promotion opportunities
employee discount
FREE cookies with every shift

Job Description

Insomnia Cookies is a nationwide brand that has its roots deeply embedded in college culture and late-night cravings. Founded over 20 years ago by Seth Berkowitz in a college dorm room, this innovative bakery and delivery concept has grown into a beloved cult brand known for delivering warm, delicious cookies well beyond typical bakery hours. With a strong presence of over 300 stores globally and its flagship experiential "sweet-easy" store based in Philadelphia, Pennsylvania, Insomnia Cookies has expanded its offerings to include a thriving nationwide shipping and gifting portfolio. The company is committed to continuous innovation and transforming the cookie... Show More

Job Requirements

  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Must be able to lift up to 40 lb boxes of product
  • Must be legally eligible to work in the United States
  • At least 6 months of experience in a customer service focused role preferred
  • Personable, genuine, outgoing demeanor
  • Customer service focused and willing to exceed guest expectations

Job Qualifications

  • At least 6 months of experience in a customer service focused role - preferred
  • Personable, genuine, outgoing demeanor
  • Customer service focused and a willingness to exceed guest expectations
  • Great communication, organizational and math skills
  • Must be able to lift up to 40 lb boxes of product
  • Must be 18 years or older to be employed
  • Must be legally eligible to work in the United States

Job Duties

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person and over the phone
  • Bake our delicious cookies to perfection and prepare scoops of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Clean, sanitize, and maintain the bakery

Job Location

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