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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Pay-on-Demand
Paid vacation
Sick Time Off
Pet insurance
Interactive training
mentorship
Job stability
growth opportunities
employee discount
Free cookies
Job Description
Insomnia Cookies is one of the fastest growing late-night sweet indulgence companies in the United States, renowned for delivering warm, freshly baked cookies to customers when they want them most. Established with a mission to satisfy sweet cravings any time of day or night, Insomnia Cookies has expanded rapidly across many locations, becoming a favorite for cookie lovers nationwide. The company prides itself on a friendly, fun work environment that values its team members and offers numerous opportunities for growth and development. Known for its innovative approach to customer service, Insomnia Cookies not only sells delicious cookies but also focuses... Show More
Job Requirements
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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