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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Free cookies
employee discount
Paid Time Off
Pet insurance
Excellent training
Job stability
Achievable growth/promotion opportunities
Job Description
Insomnia Cookies is a beloved bakery and delivery chain founded in a college dorm room by Seth Berkowitz. Over the past 20 years, it has grown into a popular brand with a passionate customer base, famous for delivering warm, delicious cookies all day and late into the night. With over 300 locations worldwide and a flagship experiential store in Philadelphia, Pennsylvania, Insomnia Cookies has become a pioneer in merging traditional bakery goods with convenient delivery services and an expanding shipping and gifting portfolio. The company continues to innovate and lead in the cookie market, building a reputation for quality, warmth,... Show More
Job Requirements
- Must be 18 years or older to be employed
- must be able to work nights, weekends and holidays
- legally eligible to work in the United States
Job Qualifications
- Prior experience in a customer service focused role preferred
- personable, genuine, outgoing demeanor
- ambitious nature
- great communication and organizational skills
- legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- give each customer a warm experience with a smile in person and over the phone
- bake our delicious cookies to perfection and a scoop of ice cream
- ensure fast, warm, and correct delivery orders are packaged and sent out
- handle cash and payments accurately and have no shortages or overages
- cleaning, sanitizing, and maintaining the bakery
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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