Job Overview

briefcase

Employment Type

Part-time
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Compensation

Hourly
Range $8.75 - $11.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Flexible work schedules
Free cookies
employee discount
Paid vacation
Paid sick time
Pet insurance
Job stability
growth opportunities
Fun team environment

Job Description

Insomnia Cookies, founded in a college dorm room by Seth Berkowitz, has evolved over the past 20 years into a beloved bakery and delivery brand known for its warm, delicious cookies delivered late into the night. With over 300 stores globally and its flagship experiential store located in Philadelphia, Pennsylvania, Insomnia Cookies has expanded its reach through a nationwide shipping and gifting portfolio. The company is recognized for its innovative bakery plus delivery concept, providing customers with sweet treats all day and night. Insomnia Cookies prides itself on cultivating a vibrant team environment and fostering growth opportunities within a rapidly expanding, reputable company. The Edinburg store, located at 1637 W. University Drive, is looking for enthusiastic individuals to join its Cookie Crew team, embodying the spirit of the ultimate Insomniac.

As a member of the Cookie Crew at Insomnia Cookies’ Edinburg location, you will be the frontline ambassador for the brand, delivering excellent customer service while baking scrumptious cookies fresh throughout your shift. Your role involves interacting directly with customers by greeting them warmly and efficiently managing orders both in person and over the phone. You will provide a friendly, welcoming atmosphere that is critical to the Insomnia Cookies experience. Beyond customer interaction, you will be responsible for baking cookies to perfection, preparing sweet treats such as cookie and ice cream scoops, and ensuring that delivery orders are packaged accurately and sent out promptly. Financial accuracy is also essential, as you will handle cash and payments, reconciling to avoid shortages or overages. Maintaining cleanliness and sanitation within the bakery is a key part of your responsibilities, contributing to a safe and inviting environment for both customers and team members. This is a flexible part-time position, ideal for individuals seeking evening, weekend, and holiday hours. It offers a chance to grow professionally in a supportive, fast-paced setting where the love for cookies is shared daily. Insomnia Cookies offers some fantastic perks including free cookies, employee discounts, paid vacation and sick time, pet insurance options, job stability, and clear pathways for advancement. Joining the Edinburg team means becoming part of a fun and exciting community that values ambition, great communication, and a warm smile. This role is perfect for those who are personable, organized, and eager to deliver memorable moments to every guest. If you are 18 years or older, legally eligible to work in the United States, and excited to be a part of a team revolutionizing the cookie game, this is the place for you.

Job Requirements

  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

Job Qualifications

  • Prior experience in a customer service focused role preferred
  • Personable, genuine, outgoing demeanor
  • Ambitious nature
  • Great communication and organizational skills
  • Must be 18 years or older to be employed
  • Must be able to work nights, weekends and holidays
  • Legally eligible to work in the United States

Job Duties

  • Promptly greet guests entering the store and take their orders according to procedure
  • Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
  • Give each customer a warm experience with a smile in person and over the phone
  • Bake our delicious cookies to perfection and prepare a scoop of ice cream
  • Ensure fast, warm, and correct delivery orders are packaged and sent out
  • Handle cash and payments accurately and have no shortages or overages
  • Cleaning, sanitizing, and maintaining the bakery

Job Criteria

Experience

Entry Level (1-2 years)


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