Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.75 - $15.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Free cookies
employee discount
Paid Time Off
Pet insurance
Excellent training
Job stability
Achievable growth/promotion opportunities
Fun, exciting team environment
Job Description
Insomnia Cookies is a renowned bakery and delivery company that originated from humble beginnings in a college dorm room, founded by Seth Berkowitz. Over the past 20 years, Insomnia Cookies has grown exponentially, evolving into a beloved cult brand famous for its warm, delicious cookies delivered all day and late into the night. With more than 300 stores globally, including its flagship experiential bakery in Philadelphia, the company continues to expand its footprint nationwide. Insomnia Cookies has revolutionized the bakery and delivery industry by combining innovative concepts with top-quality products, ensuring a unique customer experience. The brand prides itself on its commitment to excellence, creativity, and its ability to deliver sweet moments to cookie lovers everywhere.
Joining the Bayview store located at 2217 S. Kinnickinnic Ave., Milwaukee, WI 53207, as a member of the Cookie Crew means becoming an integral part of this exciting and rapidly growing company. This role offers flexible part-time work schedules suited to accommodate various lifestyles, alongside other substantial benefits such as paid time off, pet insurance, and employee discounts. The Cookie Crew position goes beyond just serving cookies; it's about creating memorable experiences for customers, ensuring top-notch service while mastering the craft of baking our famous warm and delicious cookies. You'll be the primary point of contact for customers, greeting them promptly, helping them understand menu options, and delivering friendly, attentive service both in person and over the phone.
As a vital team member, you will actively participate in baking cookies to perfection, preparing accompaniments like ice cream scoops, and ensuring that all delivery orders are correctly packaged and dispatched quickly. Your responsibilities also include handling cash transactions accurately, maintaining cleanliness and sanitation standards within the bakery, and contributing to a fun, supportive team environment. This role offers excellent training and professional growth opportunities within a reputable company where your ambition and communication skills can shine. For individuals who are personable, outgoing, and passionate about customer service, the Cookie Crew role presents a rewarding opportunity to combine work with passion in a dynamic setting.
Joining the Bayview store located at 2217 S. Kinnickinnic Ave., Milwaukee, WI 53207, as a member of the Cookie Crew means becoming an integral part of this exciting and rapidly growing company. This role offers flexible part-time work schedules suited to accommodate various lifestyles, alongside other substantial benefits such as paid time off, pet insurance, and employee discounts. The Cookie Crew position goes beyond just serving cookies; it's about creating memorable experiences for customers, ensuring top-notch service while mastering the craft of baking our famous warm and delicious cookies. You'll be the primary point of contact for customers, greeting them promptly, helping them understand menu options, and delivering friendly, attentive service both in person and over the phone.
As a vital team member, you will actively participate in baking cookies to perfection, preparing accompaniments like ice cream scoops, and ensuring that all delivery orders are correctly packaged and dispatched quickly. Your responsibilities also include handling cash transactions accurately, maintaining cleanliness and sanitation standards within the bakery, and contributing to a fun, supportive team environment. This role offers excellent training and professional growth opportunities within a reputable company where your ambition and communication skills can shine. For individuals who are personable, outgoing, and passionate about customer service, the Cookie Crew role presents a rewarding opportunity to combine work with passion in a dynamic setting.
Job Requirements
- Must be 18 years or older
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
- Prior experience in a customer service focused role - preferred
- Great communication and organizational skills
- Personable, genuine, outgoing demeanor
- Ambitious nature
Job Qualifications
- Prior experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
- Must be 18 years or older
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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