Cookie Crew

Insomnia Cookies is a beloved bakery and delivery company renowned for its warm, delicious cookies and unique late-night delivery service. Founded in a college dorm room by then-student Seth Berkowitz, the company has grown exponentially over 20 years into a cult brand with over 300 stores globally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies offers a fun, sweet, and experiential concept that continues to win the hearts of cookie lovers everywhere. The company's innovative bakery and delivery system remains at the forefront of the industry, blending quality, convenience, and engaging customer service to deliver fresh cookies at all hours, fulfilling cravings whenever they strike. Insomnia Cookies has built a reputation not only for its fantastic products but also for the vibrant culture and supportive work environment it fosters among its team members. With a rapidly expanding footprint, nationwide shipping, and gifting portfolio, the company is revolutionizing the cookie game, staying true to its mission of Imagining What's Possible.

The Member of the Cookie Crew position at the Durham store located at 1105 West Main Street, Durham, NC 27701 is an exciting opportunity for individuals who love cookies and engaging with people. This role combines customer service with hands-on baking responsibilities. As the ultimate Insomniac at the front of the store, you will be the point person interacting with customers, taking orders, and ensuring every guest receives warm, friendly, and attentive service. Beyond customer interactions, you’ll also have the rewarding task of baking delicious cookies and preparing ice cream scoops, creating the warm experiences that our customers crave.

This part-time position offers a flexible schedule ideal for those seeking balance in their work and personal lives. The company values its team members, providing excellent training, job stability, and achievable growth and promotion opportunities within a rapidly growing and reputable company. Employees benefit from working in a fun, exciting team environment where their contributions directly impact the customer experience and the overall success of the store. Additional perks like free cookies, employee discounts, pet insurance, and paid time off make this role truly sweet. This is an ideal job for individuals who are personable, outgoing, and ambitious, with strong communication and organizational skills who thrive in a service-focused role. If you enjoy working with people, baking, and working in a lively environment, this is the perfect opportunity to join Insomnia Cookies and help deliver moments of joy to cookie lovers in Durham and beyond.