
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Starting off at 20.00 an hr plus tips
Flexible part-time work schedules
Free cookies
employee discount
Paid Time Off
Pet insurance
Excellent training
Job stability
Achievable growth or promotion opportunities
Fun exciting team environment
Job Description
Insomnia Cookies is a leading nationwide bakery and delivery service renowned for delivering warm, delicious cookies late into the night. Founded in a college dorm room by Seth Berkowitz over 20 years ago, the company has grown steadily, expanding its presence to over 300 stores worldwide. With its headquarters located in Philadelphia, Pennsylvania, Insomnia Cookies has become a cult favorite brand characterized by an enthusiastic community of cookie lovers who rely on their convenient, fresh-baked treats to satisfy cravings any time of day or night. The brand prides itself on innovation, providing a unique blend of experiential retail and delivery that has redefined the way cookies are enjoyed across the nation. Frequent expansions and a versatile nationwide shipping and gifting portfolio continue to set Insomnia Cookies apart in the competitive bakery industry.
The San Jose store on 42 S 1st Street is currently seeking dedicated individuals to join their Cookie Crew. This position offers a flexible part-time schedule starting at $20.00 per hour plus tips. As a member of the Cookie Crew, you will play a vital role in delivering exceptional customer experiences by greeting guests warmly, guiding them through menu options, and ensuring every order is prepared and delivered to the highest quality standards. This role uniquely combines customer service with baking duties, allowing you to interact directly with customers while preparing fresh cookies and delectable ice cream scoops.
In this role, you will be the front-line ambassador representing the Insomnia Cookies brand in the San Jose community. Your responsibilities will include managing orders both in-store and over the phone, processing payments accurately, and maintaining the cleanliness and sanitation of the bakery environment. The ideal Cookie Crew member is personable, outgoing, and enthusiastic, with great communication skills and a genuine desire to create joyful moments for customers through their work. This position offers job stability within a reputable and rapidly growing company, providing excellent training and achievable promotion opportunities for ambitious individuals. Employees also enjoy a range of sweet perks including free cookies, employee discounts, pet insurance for furry loved ones, paid time off, and the chance to work in a fun, exciting team environment.The Cookie Crew position at Insomnia Cookies in San Jose is perfect for individuals seeking a rewarding part-time job with flexible hours, a supportive team culture, and a chance to be part of an innovative brand that continues to captivate cookie enthusiasts around the world. Whether you have prior experience in customer service or a passion for baking, this role invites you to bring your personality and ambition to a lively, growth-oriented work environment where your contributions will be valued and celebrated.
The San Jose store on 42 S 1st Street is currently seeking dedicated individuals to join their Cookie Crew. This position offers a flexible part-time schedule starting at $20.00 per hour plus tips. As a member of the Cookie Crew, you will play a vital role in delivering exceptional customer experiences by greeting guests warmly, guiding them through menu options, and ensuring every order is prepared and delivered to the highest quality standards. This role uniquely combines customer service with baking duties, allowing you to interact directly with customers while preparing fresh cookies and delectable ice cream scoops.
In this role, you will be the front-line ambassador representing the Insomnia Cookies brand in the San Jose community. Your responsibilities will include managing orders both in-store and over the phone, processing payments accurately, and maintaining the cleanliness and sanitation of the bakery environment. The ideal Cookie Crew member is personable, outgoing, and enthusiastic, with great communication skills and a genuine desire to create joyful moments for customers through their work. This position offers job stability within a reputable and rapidly growing company, providing excellent training and achievable promotion opportunities for ambitious individuals. Employees also enjoy a range of sweet perks including free cookies, employee discounts, pet insurance for furry loved ones, paid time off, and the chance to work in a fun, exciting team environment.The Cookie Crew position at Insomnia Cookies in San Jose is perfect for individuals seeking a rewarding part-time job with flexible hours, a supportive team culture, and a chance to be part of an innovative brand that continues to captivate cookie enthusiasts around the world. Whether you have prior experience in customer service or a passion for baking, this role invites you to bring your personality and ambition to a lively, growth-oriented work environment where your contributions will be valued and celebrated.
Job Requirements
- Must be 18 years or older to be employed
- must be able to work nights, weekends and holidays
- legally eligible to work in the United States
Job Qualifications
- Prior experience in a customer service focused role - preferred
- personable, genuine, outgoing demeanor
- ambitious nature
- great communication and organizational skills
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- give each customer a warm experience with a smile in person and over the phone
- bake our delicious cookies to perfection and a scoop of ice cream
- ensure fast, warm, and correct delivery orders are packaged and sent out
- handle cash and payments accurately and have no shortages or overages
- cleaning, sanitizing, and maintaining the bakery
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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