Cookie Crew

Insomnia Cookies, founded by Seth Berkowitz in a college dorm room, has grown into a beloved bakery and delivery brand, famous for its warm, delicious cookies delivered late into the night. With over 300 stores globally, this company combines a unique bakery experience with convenient delivery services, appealing to cookie lovers everywhere. Their flagship experiential store in Philadelphia, Pennsylvania, serves as the heart of a rapidly expanding nationwide business that also includes a thriving shipping and gifting portfolio. The company is known for its innovative approach and commitment to quality and customer satisfaction, continuing to revolutionize the cookie industry with its tagline, "Imagining What’s Possible." Through exceptional service and a fun environment, Insomnia Cookies maintains a reputation for both employee satisfaction and loyal customers.

The role of a Cookie Crew member at Insomnia Cookies' Lexington store located at 433 Jersey St Lexington, KY 40508, is vital to the overall customer experience and daily operations. This position is perfect for candidates who enjoy interacting with people, baking, and working in a lively, team-oriented environment. As a Cookie Crew member, you are the face of the store, greeting guests promptly and providing a warm, engaging customer experience both in person and over the phone. You will take and accurately process orders, ensuring each customer receives the personalized attention and assistance needed to understand the menu and make informed selections.

Beyond customer engagement, the role requires hands-on baking of Insomnia Cookies’ signature warm cookies, ensuring each batch meets the company’s high standards for delicious quality. Responsibilities also include preparing and packaging delivery orders with care and speed, accurately handling cash and electronic payments, and maintaining a clean, sanitized bakery space to uphold safety and hygiene standards. This position offers flexible part-time scheduling, making it ideal for those seeking balance between work and personal life. Team members benefit from comprehensive training programs designed to build skills and promote growth within the company. Insomnia Cookies invests in its employees by providing achievable opportunities for career advancement in a stable, rapidly growing company. Additional perks include free cookies, employee discounts, paid time off, and a supportive, energetic work atmosphere. If you have a personable nature, strong communication skills, and a passion for providing memorable service in a fast-paced setting, this role offers a fulfilling opportunity to join a dynamic team at a well-respected cookie bakery and delivery brand.