Cookie Crew

Insomnia Cookies is a renowned bakery and delivery company specializing in warm, delicious cookies delivered straight to customers. Founded in a college dorm room by Seth Berkowitz over 20 years ago, Insomnia Cookies has grown into a beloved brand with a passionate following of cookie lovers who enjoy fresh treats day and night. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies operates over 300 stores globally and has expanded its footprint with a unique bakery and delivery concept that combines convenience and quality. The company is known for its innovative approach to the cookie business, establishing a nationwide reputation for delicious products and excellent customer service. Insomnia Cookies also offers an experiential flagship location and a rapidly-growing shipping and gifting portfolio, continuing to revolutionize the cookie market by "Imagining What’s Possible."

At the Springfield store located at 401 S Kimbrough Ave, Suite B2 Springfield, MO 65804, Insomnia Cookies is seeking a part-time Cookie Crew member. This role is ideal for individuals who are enthusiastic, personable, and eager to contribute to a fun, dynamic team environment. As a Cookie Crew member, you serve as the primary point of contact for customers and play a key role in baking and serving Insomnia's signature warm and delicious cookies. This position emphasizes customer interaction, accurate order taking, baking excellence, and maintaining cleanliness within the store.

The role involves greeting guests promptly, helping customers understand menu options, and delivering warm, friendly service both in-person and over the phone. Cookie Crew members bake cookies to perfection, serve with a scoop of ice cream if desired, and ensure accurate packaging and timely delivery of orders. Handling cash and payments with precision, maintaining the store environment by cleaning and sanitizing, and contributing to a positive team spirit are important aspects of the job.

Insomnia Cookies offers flexible part-time schedules, making this opportunity suitable for students, early career professionals, or anyone looking to balance work with other commitments. Employees benefit from free cookies, employee discounts, paid time off, and pet insurance. The company prides itself on providing excellent training, job stability within a fast-growing company, and clear opportunities for growth and promotion. Being part of Insomnia Cookies means working in an exciting, supportive, and fast-paced setting where customer satisfaction and product quality are top priorities. If you have a genuine, outgoing personality and a passion for delivering great customer experiences along with delicious cookies, this role is tailored for you.