Cook

Smashburger is a renowned fast-casual restaurant chain that opened its first location in 2007, with a steadfast commitment to serving better burgers. This commitment is embodied in their motto: Better Burgers, Better Teams, Better Experiences. Over the years, Smashburger has grown significantly, opening an average of 10 new restaurants each year. Their continuous expansion is underpinned by a dedication to creating a supportive, diverse, and safe working environment for their employees. The company invests heavily in its workforce, offering numerous internal opportunities for career growth and skill development.

Smashburger emphasizes fair treatment of team members and fosters an inclusive culture where every individual is valued. This dedication to quality not only applies to their food but also to their work environment, making it a favorite among employees seeking both personal and professional growth.

The role of Cook at Smashburger is crucial in delivering the brand's promise of better service and better food. Reporting directly to the Restaurant General Manager, cooks are responsible for preparing high-quality menu items according to established recipes and standards. Their expertise in food preparation ensures guests receive consistent, satisfying meals that uphold Smashburger's gold standards.

In this position, cooks become menu experts, mastering prep and recipe standards to efficiently handle guest orders. They must meticulously read, prepare, and cook food to specifications, ensuring order accuracy and minimizing waste. Teamwork is vital, as cooks work closely with other line members, Guest Service Experts (GSEs), and management in a fast-paced environment. Communication skills are essential for coordinating order preparation and adjusting to verbal instructions when necessary.

Beyond food preparation, cooks maintain the cleanliness and safety of kitchen equipment, floors, and counters using approved cleaning products. They operate large cooking appliances such as grills and deep fryers safely, utilizing PPE as required. Cooks follow proven systems and checklists for kitchen setup, stocking, and closing duties. Staying updated through continuous learning of new recipes and promotional procedures is part of their role to support marketing initiatives.

Cooks also assist with dining room cleanliness and efficient food delivery, contributing to an overall positive guest experience. They foster a safe work environment by adhering to all personal safety, food safety, and security standards, ensuring compliance with company policies and legal regulations.

Smashburger values flexibility and supports its team members with benefits including tip sharing, referral bonuses, discounted meals, flexible schedules, medical and dental options, paid time off, a 401K match, employee assistance programs, and opportunities for fast-tracked career growth. Uniforms and hats are provided at no cost. Eligibility for some benefits is based on tenure and average hours worked, highlighting the company's commitment to rewarding loyalty and performance.

This opportunity is ideal for individuals 16 years and older who are enthusiastic about developing skills in a vibrant restaurant environment. No prior experience is necessary as Smashburger provides comprehensive training to cultivate better skills. This position requires physical stamina, punctuality, and a willingness to work varied hours including nights, weekends, and holidays.

Smashburger upholds a strict equal employment opportunity policy, prohibiting unlawful discrimination and harassment, and maintaining a respectful, bias-free workplace for all team members. This inclusive policy ensures every employee can thrive and contribute to delivering the best burger experience to guests nationwide.