Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $14.00
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Work Schedule

Flexible
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Benefits

Health insurance after 60 days of employment
Flexible scheduling to fit your life
Paid time off (accrues after 1 year)
Employee discounts on and off the clock
paid training and certifications

Job Description

Freddy's Frozen Custard & Steakburgers is a nationally recognized fast-casual restaurant franchise founded in 2002. Known for its cooked-to-order Steakburgers, crispy shoestring fries, exceptional dessert treats made with freshly churned frozen custard, and world-class guest service, Freddy's has carved a niche in the restaurant industry by combining quality food with an outstanding customer experience. The brand values its team members and believes that a happy team leads to happy guests. With locations across the United States, Freddy's offers not only delicious food but also a welcoming atmosphere where employees can grow their culinary expertise and advance their careers. The company fosters a supportive workplace culture that emphasizes teamwork, hospitality, and continuous learning. Their Marshall, TX location, situated at 916 E End Blvd N, embodies these company values and maintains the high standards that customers have come to expect from Freddy's Frozen Custard & Steakburgers.

The role of a HotLine Cook at Freddy's is vital to maintaining the high quality and speedy service that defines the brand. As a HotLine Cook, you will be an essential part of the kitchen team responsible for preparing and assembling menu items that meet Freddy's signature standards. This position requires energetic individuals who thrive in a fast-paced environment, as it involves setting up stations, assembling and powering on kitchen equipment, handling ingredients with care, and ensuring proper washing and sanitation to maintain product quality. The HotLine Cook not only prepares food but also works efficiently to keep orders flowing smoothly, operating with urgency and precision by knowing the ingredients, cooking processes, specifications, and time standards. The role also entails responsibility for closing duties, including breaking down stations, cleaning equipment, dishes, and utensils, as well as storing products correctly to maintain a clean and organized kitchen environment.

Hospitality is at the core of the HotLine Cook's responsibilities. This role involves working collaboratively within a team to create a welcoming atmosphere for guests, communicating in a friendly and cheerful manner, and going the extra mile to ensure customer satisfaction. Freddy's values cooks who are receptive to feedback, eager to learn, and committed to delivering outstanding hospitality, making this position ideal for individuals who are passionate about food preparation and guest service alike.

Employed full-time or part-time, the HotLine Cook position offers competitive pay with health insurance available after 60 days, flexible scheduling to accommodate employees' lives, paid time off after one year of service, employee discounts, and paid training and certifications. Freddy's supports its employees' professional growth and promises a positive workplace where culinary skills can be honed and career opportunities are abundant. If you have the drive to prepare great food while making customers smile, this role provides a fulfilling and dynamic work environment perfect for culinary enthusiasts looking to join a reputable fast-casual franchise.

Job Requirements

  • Ability to work in a fast-paced, time-sensitive environment
  • willingness to follow strict sanitation and safety guidelines
  • receptive to feedback and eager to learn
  • friendly, energetic, and committed to delivering outstanding hospitality

Job Qualifications

  • Ability to work in a fast-paced, time-sensitive environment
  • willingness to follow strict sanitation and safety guidelines
  • receptive to feedback and eager to learn
  • friendly, energetic, and committed to delivering outstanding hospitality

Job Duties

  • HotLine opening: set up stations, assemble and power on equipment, stock products, and ensure correct storage
  • product preparation: properly handle all ingredients, follow washing and sanitation procedures, and maintain product quality
  • operating with urgency: know our ingredients, specifications, cooking processes and time standards
  • move efficiently to keep orders flowing
  • HotLine closing: break down stations, disassemble and clean equipment/dishes/utensils, and store product correctly
  • hospitality: work as a team to ensure every guest feels welcome
  • communicate in a friendly and cheerful manner
  • go the extra mile to keep guests happy

Job Criteria

Experience

Entry Level (1-2 years)


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