Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in premium live entertainment infrastructure and services. Established in 2015, OVG has rapidly evolved into a powerhouse within the live entertainment industry, managing a robust platform that encompasses venue development, venue management, hospitality, and sponsorship sales. The company proudly operates a diverse portfolio of seven world-class venues, serving some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. OVG is well-known for its innovative approach to live event experiences, combining cutting-edge technology with operational excellence to provide unforgettable moments for audiences worldwide.
As a forward-thinking company, Oak View Group prioritizes inclusivity and diversity, recognizing that its strength lies in a team that celebrates varied perspectives and backgrounds. This commitment helps drive innovation, enhances service quality, and fosters a culture of excellence within the organization. OVG is dedicated to equal employment opportunity, ensuring a workplace free from discrimination and supportive of all employees and applicants.
The Conversion Manager role at Oak View Group is a pivotal, flexible, shift-based position located at PeoplesBank Arena. This role is responsible for overseeing all event changeovers, which include transitioning between a wide array of events such as AHL hockey games, college basketball matches, concerts, graduations, theatrical performances, trade shows, and other public gatherings. The Conversion Manager coordinates the setup and teardown processes and manages union staff responsible for building cleanliness during non-event days. This position demands a proactive leader who can ensure that all custodial and operational tasks are executed efficiently, safely, and with a high standard of quality throughout the arena.
The Conversion Manager is also responsible for developing and maintaining operating procedures related to event changeovers and post-event cleaning. They conduct daily inspections of the building's presentation and cleanliness while supervising custodial teams during off days. Moreover, this position entails managing inventory, maintaining equipment used in custodial and operational duties, and ensuring preventative maintenance is performed on heavy machinery, including scrubbers and carpet cleaners.
Candidates for this role should demonstrate the ability to work in a fast-paced, high-pressure environment, exhibiting superior interpersonal and communication skills. They must be adaptable to flexible schedules, which include overnight, weekend, and holiday shifts as necessary. The role offers an annual salary range of $65,000 to $75,000 and is supported by a comprehensive benefits package featuring health, dental, and vision insurance, a 401(k) savings plan with match, and paid time off including vacation days, sick leave, and 11 holidays. The position will remain open until June 26, 2026, providing ample opportunity for interested candidates to join a dynamic and growing company that sets the standard in the live entertainment industry.
As a forward-thinking company, Oak View Group prioritizes inclusivity and diversity, recognizing that its strength lies in a team that celebrates varied perspectives and backgrounds. This commitment helps drive innovation, enhances service quality, and fosters a culture of excellence within the organization. OVG is dedicated to equal employment opportunity, ensuring a workplace free from discrimination and supportive of all employees and applicants.
The Conversion Manager role at Oak View Group is a pivotal, flexible, shift-based position located at PeoplesBank Arena. This role is responsible for overseeing all event changeovers, which include transitioning between a wide array of events such as AHL hockey games, college basketball matches, concerts, graduations, theatrical performances, trade shows, and other public gatherings. The Conversion Manager coordinates the setup and teardown processes and manages union staff responsible for building cleanliness during non-event days. This position demands a proactive leader who can ensure that all custodial and operational tasks are executed efficiently, safely, and with a high standard of quality throughout the arena.
The Conversion Manager is also responsible for developing and maintaining operating procedures related to event changeovers and post-event cleaning. They conduct daily inspections of the building's presentation and cleanliness while supervising custodial teams during off days. Moreover, this position entails managing inventory, maintaining equipment used in custodial and operational duties, and ensuring preventative maintenance is performed on heavy machinery, including scrubbers and carpet cleaners.
Candidates for this role should demonstrate the ability to work in a fast-paced, high-pressure environment, exhibiting superior interpersonal and communication skills. They must be adaptable to flexible schedules, which include overnight, weekend, and holiday shifts as necessary. The role offers an annual salary range of $65,000 to $75,000 and is supported by a comprehensive benefits package featuring health, dental, and vision insurance, a 401(k) savings plan with match, and paid time off including vacation days, sick leave, and 11 holidays. The position will remain open until June 26, 2026, providing ample opportunity for interested candidates to join a dynamic and growing company that sets the standard in the live entertainment industry.
Job Requirements
- Bachelor’s or technical degree preferred
- 3-5 plus years’ facility operations management experience
- At least one year of building changeover experience in arena or public assembly facility
- Knowledge of facility management and staff supervision
- Ability to work under pressure and communicate effectively
- Flexible schedule availability including nights weekends and holidays
- Proficiency with office PC applications
- Familiarity with OSHA requirements
- Strong multitasking and organizational skills
- Ability to operate cleaning equipment
- Understanding of safety data sheets and personal protective equipment
Job Qualifications
- Bachelor’s or technical degree from an accredited college university school preferred
- 3-5 plus years’ experience in facility operations management including at least one year of building changeover work in arena convention center or public assembly facility including setup housekeeping preferred
- Demonstrated knowledge of facility management supervisory skills and experience in staff supervision
- Ability to function in a fast paced high-pressure environment and possess superior interpersonal and communication skills
- Ability to work flexible schedules and demanding hours including overnights weekends and holidays as required
- Proficiency with general office PC applications
- Familiarity with OSHA requirements
- Ability to coordinate multiple tasks and prioritize quickly
- Must be self-motivated and have excellent organizational skills
- Basic understanding of how to use cleaning equipment
- Ability to operate scrubbers buffers carpet extractors etc
- Basic understanding of SDS
- Basic understanding of PPE
Job Duties
- Manage and oversee all event changeovers ensuring timely and efficient transitions between events including setup and teardown of equipment such as retractable seating dashers plexiglass basketball flooring hoops tables chairs etc
- Manage and oversee all post-event clean-ups to ensure the facility is properly restored after each event
- Develop and implement operating procedures related to changeovers and post-event cleaning
- Conduct daily building walks to ensure overall presentation and cleanliness while supervising union custodial staff on non-event days flexible shifts when no event changeovers or post-event clean-ups are scheduled
- Assist in the administrative work for part-time operational staff including changeover crews and custodial teams
- Implement preventative maintenance logs to ensure the upkeep of heavy machinery and cleaning equipment such as scrubbers and carpet cleaners
- Other duties as assigned by the Director of Operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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