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Omni Hotels & Resorts logo

Convention Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

FREE DOWNTOWN PARKING
Associate cafeteria with daily complimentary hot meals
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
telemedicine
short term disability
long term disability
401(k) match
Pre-tax health savings account
Flexible spending account
Exclusive Travel Discounts
Tuition Reimbursement
Adoption assistance
Pet insurance
legal services
Paid Time Off
friends and family discounts
leadership development programs
diversity and inclusion programs
Discounted e-learning courses

Job Description

Omni Austin Hotel Downtown is a distinguished luxury hotel located in the heart of Austin, Texas, known as the Live Music Capital of the World. Situated within walking distance from the vibrant 6th Street Entertainment District, the hotel offers guests unparalleled access to one of the most exciting areas in the city. Additionally, it is conveniently near notable landmarks including the Austin Convention Center and the Texas State Capitol. As a part of the Omni Hotels & Resorts family, one of the leading names in the hospitality industry, the Omni Austin Hotel Downtown provides a blend of contemporary elegance and... Show More

Job Requirements

  • Bachelor’s degree preferred
  • Prior experience in hotel or event management
  • Excellent communication skills including verbal, written, and non-verbal
  • Ability to work flexible hours including weekends and holidays
  • Professional appearance and presentation
  • Strong computer knowledge and aptitude for management software
  • Ability to calculate financial figures
  • Ability to work under pressure and multitask
  • Strong organizational skills and attention to detail
  • Ability to stand, walk, or sit for long periods

Job Qualifications

  • Prior hotel experience or event management experience
  • Excellent communication skills including verbal, written, and non-verbal
  • Bachelor’s degree preferred
  • Professional appearance and presentation
  • Strong computer skills with ability to use Microsoft Word, Delphi/Salesforce (FDC), Excel, Outlook, and other management systems
  • Ability to calculate figures such as discounts, interest, commissions, and percentages
  • Ability to work well under pressure and think clearly to make decisions
  • Strong organizational skills with the ability to prioritize and multitask
  • Ability to work cohesively with co-workers
  • Ability to stand, walk, or sit for extended periods

Job Duties

  • Plan, coordinate, and execute conferences, meetings, and group events in a hotel or hospitality setting
  • Lead event logistics across departments for seamless execution
  • Build and maintain strong team and interdepartmental relationships
  • Manage multiple groups and timelines simultaneously while maintaining attention to detail
  • Anticipate challenges and implement effective solutions in real time
  • Prepare detailed and accurate group resumes and banquet event orders
  • Customize menus and creatively upsell to maximize revenue and ensure profitability
  • Provide accurate forecasting for room block pickup and food/beverage revenue
  • Manage financial aspects of assigned programs including estimates, invoices, deposits, and final bill review
  • Serve as primary liaison between the client and hotel during planning, execution, and post-event review
  • Mentor marketing and event coordinators
  • Adhere to hotel standards
  • Participate in regular and operational meetings

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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