Convention Services Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Exact $70,000.00
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation and Sick Time

Job Description

Hyatt Valencia, part of the renowned Hyatt Hotels Corporation, is a premier hotel located in a vibrant region, dedicated to providing exceptional hospitality services to guests from around the world. Hyatt Hotels Corporation is known globally for its commitment to quality, luxury, and customer satisfaction, offering guests a blend of comfort, style, and professional service. Hyatt Valencia upholds these standards by maintaining a welcoming atmosphere, sophisticated amenities, and expert event services that cater to both business and leisure travelers. As part of a globally recognized hotel chain, Hyatt Valencia benefits from extensive resources, training programs, and a strong corporate culture... Show More

Job Requirements

  • Successful completion of a background check is required prior to employment
  • 2+ years of experience in convention services catering or event planning in a hotel or hospitality setting
  • Proven experience managing multiple events and client accounts simultaneously
  • Familiarity with event management software hotel property management systems PMS and Microsoft Office Suite
  • Bachelor's degree in Hospitality Management Business Communications or related field preferred

Job Qualifications

  • Bachelor's degree in Hospitality Management Business Communications or related field preferred
  • Equivalent combination of education and experience may be considered
  • 2+ years of experience in convention services catering or event planning in a hotel or hospitality setting
  • Proven experience managing multiple events and client accounts simultaneously
  • Familiarity with event management software hotel property management systems PMS and Microsoft Office Suite

Job Duties

  • Collaborate closely with clients to understand their event objectives and translate them into detailed executable plans
  • Serve as the point of contact from contract turnover through post-event follow-up ensuring seamless coordination between departments
  • Conduct pre-convention meetings and walkthroughs communicate event details with precision and respond to last-minute requests with poise and professionalism
  • Support the sales team by contributing to the pre-event planning process and offering creative on-brand solutions that elevate the guest experience
  • Proactively identify opportunities for operational improvement upselling and guest satisfaction enhancements
  • Build strong lasting relationships with clients to encourage loyalty and future bookings

Job Location

Loading...