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Control Center Manager-Metro Rail (4031)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,668.00 - $88,348.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

comprehensive healthcare coverage
Retirement security
Work-life balance
Employee wellness programs
Tuition Reimbursement
Student Loan Assistance
Free travel pass

Job Description

The Southeastern Pennsylvania Transportation Authority (SEPTA) stands as the sixth-largest transportation system in the United States, serving a vast 2,200-square-mile region that encompasses Philadelphia and surrounding communities. SEPTA is nationally recognized for its commitment to innovation, reliability, and efficiency in transit operations, and it plays a crucial role in fostering economic growth throughout the Philadelphia region. With a workforce dedicated to excellence and community-oriented service, SEPTA continuously strives to enhance the passenger experience while maintaining high standards of safety and operational effectiveness. Recently honored as a 2023 FORBES Best in State Employer and recognized as the Philadelphia Employer of Choice... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum three years transportation experience
  • Experience in bus, light rail, trolley or subway operations preferred
  • Control Center Manager qualification within the required timeframe
  • Periodic recertifications required
  • Proficient analytical, written, verbal and people skills
  • Acceptable attendance, performance and safety record
  • Available to work shifts including nights, weekends and holidays
  • Basic computer knowledge

Job Qualifications

  • High school diploma or equivalent
  • A minimum of three years proven transportation experience
  • Prior experience in bus, light rail, trolley, or subway/elevated train operations preferred
  • College coursework and/or technical training preferred
  • Must qualify as a control center manager within the required timeframe according to mode of transit
  • Must possess proficient analytical, written, verbal, and people skills
  • Acceptable attendance, performance, and safety record
  • Subject to be called outside of normal duty hours
  • Basic understanding of Microsoft Word and computer knowledge for reports and train/trolley movements

Job Duties

  • Manage operational emergencies via implementing the incident command system and coordinating SEPTA response with external emergency response agencies
  • Adjust and make alterations to schedules to ensure proper spacing and efficient utilization of equipment and personnel
  • Notify and coordinate with power, signals and mechanical desks for all situations involving traction power, signals, equipment and facilities
  • Notify and coordinate with SEPTA police for all safety and security incidents throughout subway operations
  • Notify and coordinate with Control Center Information Managers to provide timely and accurate information to the public on service delays or incidents with service impacts
  • Direct and instruct operating personnel in troubleshooting procedures to prevent, reduce or clear delays
  • Assist with the collection and analysis of bus, light rail and/or train operational data to improve on-time performance and other service measurements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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