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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
401(k)
Life insurance
long-term disability
Eye care benefits
Paid Time Off
Job Description
Located in Pearland, Texas, our healthcare establishment is committed to delivering exceptional eye care services to the community. As part of a trusted network of clinics, we provide comprehensive vision care with state-of-the-art technology and a compassionate approach to patient service. Our facility prides itself on a patient-centered environment where experienced professionals work collaboratively to ensure each individual receives the highest quality care and attention. We understand that every patient’s needs are unique, and our goal is to accommodate and exceed those expectations with a friendly, professional, and efficient team. The role we are currently offering is that of a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year office experience
- Preferred two years medical office experience
- Ability to provide excellent customer service
- Effective communication skills
- Proficiency in handling phone systems
- Attention to detail in documentation
- Capacity to manage inventory
- Willingness to travel occasionally to other office locations
- Availability for Saturday shifts
Job Qualifications
- High school diploma or equivalent
- One year of office experience
- Two years of medical office experience preferred
- Strong communication skills
- Ability to multitask
- Knowledge of insurance verification processes
- Experience with patient scheduling and documentation
- Familiarity with OSHA standards
- Understanding of patient confidentiality and ethical practices
Job Duties
- Provide superior patient care services treating all patients and guests with compassion and respect
- Greet patients and guests with a smile and helpful manner
- Communicate effectively with patients, guests, colleagues, and physicians
- Provide patients with necessary instructions or directions
- Process patient documentation and update patient demographics accurately
- Triage incoming calls promptly and pleasantly
- Review all phone messages and return calls timely or direct messages appropriately
- Verify insurance and determine prior authorizations or referrals for appointments
- Close out daily batches promptly and accurately
- Ensure sterility of lenses and compliance with OSHA standards
- Manage inventory and stock of lenses
- Enter patient specifications into computer with correct codes, charges, and discounts
- Train patients in insertion and removal of lenses
- Handle returns and exchanges
- Maintain a clean and organized waiting room and work area
- Travel to surrounding offices to provide front desk coverage when needed
- Comply with all state and federal regulations
- Perform other duties as assigned
- Provide Saturday coverage as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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