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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,600.00 - $71,100.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
performance bonuses
team events
Job Description
The Conservatory General Manager position is an integral leadership role within a dynamic hospitality environment that includes management of the Conservatory Bar, Thelmas grab-and-go, the Veranda Bar, and Trading Post retail space. This role is housed within a reputable hospitality operation known for its dedication to superior food and beverage service, guest experience excellence, and operational efficiency. The establishment is recognized for maintaining high standards in hospitality, encompassing a blend of casual and upscale dining, retail, and beverage service within a unique and welcoming setting that appeals to diverse clientele. The company prides itself on its commitment to quality, safety,... Show More
Job Requirements
- post-secondary education in hospitality or a related field
- minimum 2-3 years senior management experience in a high-volume full service bar
- extensive knowledge of restaurant operations and food and beverage service
- passion for excellence in customer service
- strong leadership and team-building skills
- understanding of budgets and cost controls
- ability to interpret financial statements
- knowledge of food and beverage legal requirements
- ability to work flexible hours and shifts
Job Qualifications
- minimum 2-3 years senior management experience in a high-volume full service bar
- post-secondary education in hospitality or a related field
- extensive restaurant operation and food and beverage knowledge
- passion for excellence in customer service and the ability to lead by example
- understanding of budgets and food/labor costs
- ability to read and interpret financial statements
- basic understanding of marketing principles
- knowledge of legislation, policies and procedures for food and beverage operations
- ability to work all shifts and flexible hours
Job Duties
- lead the safety effort by personal example
- support full hotel compliance with safety rules to achieve zero accidents and encourage reporting and correcting near misses
- adhere to SOPs and work procedures to ensure guest satisfaction and consistency
- immediately report all injuries to supervisors and security management
- manage and analyze financial parameters and controls for all restaurant areas and determine business priorities
- ensure complete guest satisfaction at all times
- maintain positive morale and ethics among managers and crew
- provide ongoing motivation, coaching, and leadership development for team members and managers
- oversee and ensure cleanliness and general maintenance of property
- manage the food and beverage operation ensuring overall success
- support management and line-staff teams as needed
- manage staff recruiting, training, scheduling, payroll, complaints, and disciplinary actions
- assess staff performance and conduct appraisals
- oversee receiving deliveries for stock and inventory
- place orders for inventory based on business needs and budgets
- maintain a safe, orderly and sanitized establishment
- ensure menus are current and accurate
- ensure all legal requirements such as wage and hour laws are adhered to
- report stock shortages including glasses and equipment
- oversee events
- participate actively as a member of the management team in decision making and meetings
- delegate work and determine operational methods for staff during shifts
- oversee daily shift schedules and make necessary adjustments
- ensure maximum revenue is achieved from all sales opportunities
- provide safety training as needed
- ensure all purchases are legally sourced and purchased
- perform line-staff duties including bartending, serving, hosting, and cooking as needed
- perform additional job responsibilities as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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