ConnectU Hiring Event Spring 2026 - Chattanooga

Unum is a leading provider of employee benefits and service solutions, dedicated to helping employees at client companies thrive throughout life's most important moments. As part of the Unum team, employees become members of an organization committed to fostering professional and personal growth within a supportive and inclusive culture. With a workforce of over 10,000 employees, Unum impacts the lives of more than 39 million people worldwide by offering financial protection benefits that help families and workers manage unexpected events. The company, headquartered in Chattanooga, Tennessee, is a Fortune 500 firm with a global presence, including offices in Ireland, Poland, the UK, and multiple U.S. locations.

Unum prides itself on a culture that values inclusion, diversity, and career advancement, providing its employees with a wide range of benefits such as competitive healthcare packages, generous paid time off, mental health support, tuition reimbursement, and flexible work environments. The company also offers student loan repayment options and performance-based incentive plans, illustrating its investment in employee wellness and long-term success. Unum’s commitment to its workforce is evident in the comprehensive nature of its benefits and the opportunities for growth it provides.

The company is currently recruiting for entry-level customer operations roles based at its Chattanooga campus. These on-site positions include Customer Benefit Advisor I and Leave Specialist roles. The Customer Benefit Advisor I role focuses on providing excellent customer service by delivering accurate information, handling customer concerns with empathy, and maintaining detailed documentation for internal stakeholders. The Leave Specialist role centers on processing leave requests, managing compliance with FMLA and state regulations, reviewing medical certifications, and coordinating with various business units to ensure smooth leave management operations. Both roles require strong interpersonal skills, attention to detail, and the ability to navigate multiple computer systems.

Applicants are invited to participate in Unum’s ConnectU event, designed to facilitate resume reviews, interview prep, and on-site interviews for eligible candidates. To qualify, applicants must complete an application and a computer skills assessment prior to attending. This event exemplifies Unum’s proactive approach to talent acquisition and commitment to supporting candidates as they embark on rewarding careers within the company.

The pay range for these entry-level roles is competitive, between $36,000 and $62,400 annually, depending on skill, experience, and location. Additionally, employees are eligible for a robust portfolio of benefits including health, vision, and dental insurance; short- and long-term disability coverage; generous paid time off; and a 401(k) retirement plan with employer contributions up to 9.5%. Unum is an equal opportunity employer, dedicated to creating a workplace free from discrimination, where diversity is embraced and all individuals have an equal chance to succeed and advance. By joining Unum, candidates become part of a meaningful mission to provide financial protection and support for millions, while thriving personally and professionally in a vibrant and supportive environment.