Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Tuition Reimbursement
Employee Discounts
Job Description
Pyramid Global Hospitality is a renowned hospitality company that places utmost importance on the well-being and development of its employees. With a dedicated People First culture, Pyramid Global Hospitality fosters an inclusive and supportive work environment that emphasizes diversity, personal growth, and employee wellness. Operating over 230 properties worldwide, Pyramid Global Hospitality is committed to delivering exceptional guest experiences by empowering its team members with ongoing training and comprehensive benefits. These benefits include extensive health insurance coverage, retirement plans with company matching, paid time off, on-site wellness programs, local discounts, and special employee rates at hotels across their portfolio. This commitment to employee engagement and career development makes Pyramid Global a leader in the hospitality industry, providing professionals at all stages of their career a platform to succeed and grow.
The Texas A&M Hotel and Conference Center in College Station, Texas, is a distinguished property managed by Pyramid Global Hospitality that embodies the spirit of Aggieland and Howdy Hospitality. With 250 guest rooms, 23 versatile meeting rooms, and 35,000 square feet of flexible event space, the hotel caters to diverse groups of guests and various special events. The property boasts a strong culture centered on the Aggie Path of P.R.I.D.E. — representing Positivity, Respect, Integrity, Dedication, and Excellence. This philosophy underpins every team member's commitment to not just meet but exceed guest expectations and foster a positive work atmosphere for colleagues.
The Conference Services Supervisor role at the Texas A&M Hotel and Conference Center is a dynamic, full-time position offering an hourly wage of $18. This pay is complemented by a collection of valuable benefits such as comprehensive medical, dental, and vision plans, 401k with company match and immediate vesting after 90 days, tuition reimbursement eligibility, wellness programs, and various employee discounts at hundreds of Pyramid Global properties nationwide. Working in the hospitality industry requires flexibility and dedication, and candidates must be available to work varied shifts including weekends, holidays, and peak event days like Texas A&M football games, graduations, and Ring Days.
As a Conference Services Supervisor, you will serve as a key leader responsible for ensuring flawless execution of conference events. This role demands a highly motivated, creative, and customer-focused individual who has proven expertise in event execution, food and beverage services, and space utilization to maximize conference revenue. You will lead a team through the set-up, implementation, service, and breakdown of event spaces, maintaining high standards of quality and guest satisfaction. Strong communication and problem-solving skills are essential, as is the ability to work hands-on alongside your team to provide exceptional support to both guests and meeting planners.
The position entails a wide variety of responsibilities, including recommending optimal room configurations, conducting thorough site inspections, managing inventory for event supplies, positioning furniture and linens, assisting with audio-visual equipment, and ensuring conference rooms are fully stocked with necessary materials. Proficient knowledge of audiovisual and IT systems is highly valued, as is experience working with Banquet Event Orders to ensure precise service alignment with customer expectations.
This opportunity is well-suited for candidates with prior banquet or events experience, especially those who have held leadership positions involving scheduling, hiring, and training. The ideal candidate will be detail-oriented, organized, and proactive in managing challenges, while consistently demonstrating the core values of positivity, respect, integrity, dedication, and excellence. Joining Pyramid Global Hospitality at the Texas A&M Hotel and Conference Center means becoming part of a professional team dedicated to hospitality excellence and meaningful service, offering a rewarding career path with substantial growth opportunities and a commitment to work-life balance.
The Texas A&M Hotel and Conference Center in College Station, Texas, is a distinguished property managed by Pyramid Global Hospitality that embodies the spirit of Aggieland and Howdy Hospitality. With 250 guest rooms, 23 versatile meeting rooms, and 35,000 square feet of flexible event space, the hotel caters to diverse groups of guests and various special events. The property boasts a strong culture centered on the Aggie Path of P.R.I.D.E. — representing Positivity, Respect, Integrity, Dedication, and Excellence. This philosophy underpins every team member's commitment to not just meet but exceed guest expectations and foster a positive work atmosphere for colleagues.
The Conference Services Supervisor role at the Texas A&M Hotel and Conference Center is a dynamic, full-time position offering an hourly wage of $18. This pay is complemented by a collection of valuable benefits such as comprehensive medical, dental, and vision plans, 401k with company match and immediate vesting after 90 days, tuition reimbursement eligibility, wellness programs, and various employee discounts at hundreds of Pyramid Global properties nationwide. Working in the hospitality industry requires flexibility and dedication, and candidates must be available to work varied shifts including weekends, holidays, and peak event days like Texas A&M football games, graduations, and Ring Days.
As a Conference Services Supervisor, you will serve as a key leader responsible for ensuring flawless execution of conference events. This role demands a highly motivated, creative, and customer-focused individual who has proven expertise in event execution, food and beverage services, and space utilization to maximize conference revenue. You will lead a team through the set-up, implementation, service, and breakdown of event spaces, maintaining high standards of quality and guest satisfaction. Strong communication and problem-solving skills are essential, as is the ability to work hands-on alongside your team to provide exceptional support to both guests and meeting planners.
The position entails a wide variety of responsibilities, including recommending optimal room configurations, conducting thorough site inspections, managing inventory for event supplies, positioning furniture and linens, assisting with audio-visual equipment, and ensuring conference rooms are fully stocked with necessary materials. Proficient knowledge of audiovisual and IT systems is highly valued, as is experience working with Banquet Event Orders to ensure precise service alignment with customer expectations.
This opportunity is well-suited for candidates with prior banquet or events experience, especially those who have held leadership positions involving scheduling, hiring, and training. The ideal candidate will be detail-oriented, organized, and proactive in managing challenges, while consistently demonstrating the core values of positivity, respect, integrity, dedication, and excellence. Joining Pyramid Global Hospitality at the Texas A&M Hotel and Conference Center means becoming part of a professional team dedicated to hospitality excellence and meaningful service, offering a rewarding career path with substantial growth opportunities and a commitment to work-life balance.
Job Requirements
- High school diploma or equivalent
- Previous experience in banquet or event services
- Proficient knowledge of audiovisual and IT systems
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to lift and move heavy objects
- Detail oriented and organized
- Leadership experience preferred
Job Qualifications
- Previous experience in banquets or events, preferably in a leadership role
- Thorough, detail oriented, organized, and pro-active
- Proficient knowledge with both AV and IT
- Experience reading and understanding Banquet Event Orders
- Ability to communicate effectively with all guests and team members
- Experience with scheduling, hiring, and training team members
Job Duties
- Provides recommendations to planning managers regarding appropriate room setups
- Collaborates to identify solutions for unique setup challenges
- Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service
- Maintains inventory of all supplies and notifies supervisors when additional supplies are needed
- Moves and places tables, chairs, and supply linens for each event in the conference center
- Supplies and sets up items not included in the room (podiums & HDMI cords, easels & flipcharts, etc.)
- Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, Wi-Fi cards, etc.)
- Assists with basic audio-visual equipment, as needed
- Refreshes rooms between meetings
- Provides prompt and detailed service as scheduled by management or by request
- Maintains consistent phone and email communication with team members, and support departments
- Aids clients and visitors throughout the building, including providing directions and escorting to conference rooms
- Communicates with co-workers and service partners to ensure updated information is shared
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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