Conference Services Manager (TVR)

Cote Family Companies is a prestigious family-owned enterprise with a rich history spanning over 100 years. Renowned for delivering unique, transformative experiences and creating exceptional memories across its various ventures, the company operates in diverse sectors including accommodations, golf, spa, food and beverage, retail, equestrian activities, and conference and event services. The breadth of their offerings makes Cote Family Companies a distinguished name in hospitality and leisure, committed to excellence, community involvement, and sustainable growth. The company prides itself on fostering a culture called CoteCares, which emphasizes creating a positive, respectful, safe, and inclusive work environment where every associate feels empowered and valued. This culture fuels their mission to craft unforgettable experiences not only for clients and guests but also for their team members. Cote Family Companies continues to invest in its current initiatives and seeks talented individuals to join its expanding team.

The Conference Services Manager position is a pivotal role within the sales department, reporting directly to the Director of Sales. This role oversees the all-encompassing sales and marketing strategies for the catering department, balancing the need to acquire new client accounts with nurturing existing relationships. The Conference Services Manager plays an essential part in devising innovative plans that exceed revenue goals while simultaneously optimizing hotel profitability without compromising guest satisfaction. They act as a vital liaison between clients and operational teams to ensure seamless event execution and encourage repeat business. Responsibilities encompass contract negotiation, conducting site inspections, managing inventory strategically, organizing client meetings, and supporting customers throughout the event planning journey—including menu selection, décor, and logistics. The position requires proactive leadership with a 'can-do' attitude, strategic thinking for forecasting and budgeting, and exceptional communication skills to maintain positive client relationships.

This role offers substantial career growth potential, with a clear path to advancement into director-level positions for candidates demonstrating strategic development and expanded performance capabilities. The ideal candidate thrives in a dynamic, team-oriented environment and is adept at leveraging industry trends and company programs to maximize sales outcomes. The position demands flexibility, including a schedule that accommodates weekends, holidays, and business needs. Embracing Cote Family Companies' values and brand advocacy, the Conference Services Manager contributes significantly to the operational excellence and overall success of the catering and conference services domain.