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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Daily Pay
telemedicine
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounts
Job Description
Schulte Hospitality Group is a respected division of Schulte Companies, a prominent third-party management company with a rich, multi-generational presence in the hospitality industry. The organization proudly manages over 200 locations sprawled across 38 states and three countries. Their management portfolio boasts an impressive variety of property types, including luxury hotels and renowned brands such as Marriott, Hilton, IHG, Hyatt, as well as unique, independent, boutique, and lifestyle properties and restaurants. Schulte Hospitality Group (SHG) is dedicated to fostering a service-centric culture grounded in hospitality, sincerity, respect, and ongoing improvement, making every interaction with both internal and external stakeholders meaningful... Show More
Job Requirements
- Minimum of high school education
- Minimum of 3 years in progressive hotel sales with leadership responsibilities
- Flexible work hours including evenings, weekends, and holidays
- Ability to communicate effectively verbally and in writing
- Ability to use reservation and revenue management systems
- Comprehensive knowledge of Outlook, PMS, CRES, Microsoft Office
- Ability to provide constructive feedback and coach agents
- Ability to work nights, overnights, and weekends
Job Qualifications
- Minimum of high school education, post-high school education preferred
- Minimum of 3 years in progressive hotel sales with leadership responsibilities
- Strong analytical skills relative to impact on hotel revenues
- Ability to communicate effectively verbally and in writing
- Strong understanding of revenue management principles
- Ability to use reservation and revenue management systems to develop pricing and sales recommendations
- Comprehensive knowledge of technical and managerial applications of Outlook, PMS, CRES, Microsoft Office and other appropriate PC applications
- Proven call quality scores
- Ability to provide constructive feedback and coach agents on proper selling techniques as required
- Effective listening skills
- Analytical approach to problem solving
- Ability to manage time well and be flexible
Job Duties
- Sets example through professional, friendly attitude towards clients and associates, timely response to clients and associates and observance of sales office standards
- Coordinates conference rooms and event spaces and coordinates services for groups and organizations holding meetings, conventions and other events at the hotel
- Organize banquet or catering services, reserve audio-visual equipment and plan any changes to the configuration of the event space
- Meet with representatives of groups and organizations to discuss what they have in mind for their meeting or special event
- Sign contractual agreements and keep records of all communications in writing
- Meet with the heads of other departments in the hotel to coordinate any planned events
- Monitor events and address unexpected problems as they arise to make sure that the functions go as planned
- Provide pricing and guidance recommendations to clients with approval by the Director of F&B or Chef as needed
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
- Conducts tours of the hotel and banquet facilities
- entertains qualified potential clients in accordance with company and property policies and procedures
- Executes and supports the operational aspects of business booked (generating resumes, BEO's, and customer correspondence)
- Work with sales managers to ensure understanding of sales strategy and effective implementation of the strategies for each segment to help upsell and maintain client loyalty
- Perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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