Conference Services Manager

The Autograph Collection, part of Marriott International, is a prestigious and ever-growing collection of unique, independent four and five-star hotels known for their distinctiveness, originality, and bold character. Each property in the Autograph Collection is selected strategically to offer extraordinary and memorable experiences tailored to travelers who seek to express their individuality and personal narrative through travel. Known as The Individualist, this guest profile represents those who do not just travel to rest, but to engage with authentic, distinctive hospitality that complements their own travel style and purpose.

This particular position is based at one of the Autograph Collection’s standout properties located at 415 E Paces Ferry Rd NE in Atlanta, Georgia. Owned and operated independently by the Peregrine Hospitality Group, this hotel operates separately from Marriott International, with distinct control over its employment policies and practices. The hotel prides itself on delivering excellent service that aligns with the high standards of the Autograph Collection branded experiences, making it an exceptional place to build a career in event management.

The Conference Services Manager role is a vital leadership opportunity within the hotel, focused on servicing groups and nurturing existing accounts to support and amplify all qualified group business. This position’s primary responsibility is to ensure the flawless execution of meeting and event services that meet and exceed guest expectations, contributing directly to the hotel’s service excellence and revenue targets. The manager will act as the pivotal point of contact for clients during pre-planning and event execution stages, fostering enduring client relationships that encourage repeat business and growth.

This hands-on leadership role demands the ability to oversee every aspect of event logistics from conventions to group activities, ensuring that every detail is meticulously managed to guarantee client satisfaction and operational success. The Conference Services Manager will collaborate closely with various departments to deliver seamless event experiences, maintaining rigorous attention to detail in preparations like Banquet Event Orders (BEOs) and ensuring staff is fully briefed and aligned ahead of events.

A key part of the role involves proactive relationship-building with key accounts, vendors, and local influencers to drive catering business growth and develop innovative strategies for upselling and promotional activities. The Conference Services Manager must be creative, positive, and forward-thinking to maximize event bookings, especially during slower periods, boosting both guest satisfaction and hotel profitability.

Strong leadership and organizational skills are essential, as the manager will also be responsible for fostering a collaborative, professional, and ethical work environment that promotes excellent teamwork and employee engagement. Commitment to brand standards, safety protocols, and Service Excellence Guidelines (such as the 4 Keys service standards) ensures that the conference and event services consistently meet the Autograph Collection’s premium quality benchmarks.

This is a full-time, management-level position with a competitive salary range of $69,000 to $71,000 annually, plus eligibility for incentives, reflecting the importance of this role in driving the hotel’s revenue and guest experience objectives. The ideal candidate will have at least two years of event management experience, preferably within Marriott or similar upscale hotel contexts.

To succeed in this role, candidates must have excellent communication, follow-up, and organizational capabilities, along with the ability to set high personal and team performance standards. The Conference Services Manager must be proactive and possess a focused, results-driven mindset that aligns with the overall mission and vision of the hotel. Physical requirements include flexibility for long hours and the ability to lift up to 50 pounds, alongside strong interpersonal skills to communicate effectively with diverse stakeholders. This position offers a unique chance to join a dynamic team at a distinctive hotel brand known for its commitment to quality, individualism, and exceptional guest experiences.