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Four Seasons logo

Conference Services Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $80,000.00 - $82,400.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k) retirement plan
Complimentary accommodation
Complimentary employee meals
Paid holidays
vacation
sick days
employee development
Employee Engagement

Job Description

Four Seasons is a renowned luxury hospitality company known for exceptional service and world-class accommodations. Powered by a dedicated and passionate team, Four Seasons is a collection of individuals driven to elevate their craft and deliver memorable guest experiences with genuine care. The company's commitment to excellence is reflected in its corporate culture, which prioritizes a supportive and inspiring work environment where every team member is valued and encouraged to grow. Fourth Seasons is recognized globally for creating luxury experiences that connect with guests on a personal level, ensuring they leave with lasting impressions. With locations worldwide, Four Seasons maintains... Show More

Job Requirements

  • College degree preferably specializing in events or hotel management or equivalent experience
  • Previous experience in catering and conference services preferred
  • Exceptional time management skills to meet client and hotel deadlines
  • Forward-thinking to exceed purpose and vision of assigned programs
  • Strong teamwork skills to collaborate within the division and hotel operation
  • Ability to assist with guest inquiries within sales, marketing, and catering departments including handling high telephone volumes and walk-in site inspections
  • Legal work authorization in the United States

Job Qualifications

  • College degree preferably specializing in events or hotel management or equivalent experience
  • Previous experience in catering and conference services preferred
  • Exceptional time management skills to meet client and hotel deadlines
  • Forward-thinking to exceed purpose and vision of assigned programs
  • Strong teamwork skills to collaborate within the division and hotel operation
  • Ability to assist with guest inquiries within sales, marketing, and catering departments including handling high telephone volumes and walk-in site inspections
  • Legal work authorization in the United States

Job Duties

  • Coordinate all requirements for various conference groups booked by the sales team and ensure successful execution of group and client satisfaction
  • Negotiate with clients through the use of creative and attractive menu presentations and event proposals to achieve maximum revenue/profit potential and contractual fulfillment while satisfying client needs
  • Coordinate with the sales department and catering to ensure proper utilization of function space to maximize revenues
  • Finalize requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (resumes, BEO, daily reports) and personal contact with all departments for successful events
  • Supervise execution of banquet events, review all function space with banquet manager and head house attendant when necessary, ensure client satisfaction at event outset
  • Find solutions to challenges and glitches during group events, keep Director of Catering and Planning Committee informed of problems or unusual matters for prompt corrective action

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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