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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Holiday pay
Vacation pay
sick pay
401k participation with company matching program
Complimentary stays at Four Seasons worldwide
Free Employee Meals
Complimentary dry cleaning
free employee parking
Job Description
Four Seasons is an internationally renowned luxury hospitality company powered by a dedicated team of passionate individuals committed to excellence. Known for its impeccable service and world-class experiences, Four Seasons operates globally, offering guests personalized stays rich with sophistication and genuine heart. The company culture emphasizes respect, collaboration, and development, creating an environment where employees are encouraged to grow and deliver exceptional service. As a leader in luxury hospitality, Four Seasons stands out for crafting lasting impressions and memorable experiences, whether guests are staying at their hotels, residents living in their properties, or partners collaborating with the brand.
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Job Requirements
- Education level equivalent to high school diploma or higher
- Prior experience in hospitality or conference services
- Ability to work flexible schedules including weekends and holidays
- Strong verbal and written communication skills
- Proficiency in Microsoft Office and event management software
- Ability to coordinate multiple tasks and work under pressure
- Commitment to delivering exceptional customer service
Job Qualifications
- Flexible work hours including weekends and holidays
- Excellent communication skills verbal, written and non-verbal
- Previous experience in catering sales or conference services in a luxury environment preferred
- Strong computer knowledge with ability to use Microsoft Word, Delphi, Excel, Outlook, and management systems
Job Duties
- Discuss meeting room arrangements with planner and communicate information through hotel department heads via a conference meeting resume
- Prepare resumes for groups and review all details in weekly staff meeting
- Adhere to the Catering and Conference Services Department's standard operating procedures
- Help establish and maintain hotel's marketplace position within social and corporate communities
- Follow standard operation procedures to handle all event planning steps adhering to hotel protocol
- Ensure successful site inspections and client visits by careful planning and accurate communication
- Achieve high client satisfaction through preparation and being visible during conferences
- Service current and future client accounts according to hotel standards
- Communicate with Food and Beverage Managers for banquet functions and relay client requests
- Ensure banquet event orders are accurate and timely communicated to relevant departments
- Participate in all regular and operational meetings
- Coordinate all aspects of conferences including food and beverage, timing, audio-visual needs, guest attention, room allocations, transportation, billing, entertainment, and décor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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