Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Life insurance
short-term disability
long-term disability
401(k)
Paid Time Off
vacation benefits
sick leave
Holiday pay
Employee Discounts
Job Description
The Woodlands Resort, Curio Collection, located just 2 miles from The Woodlands Waterway in the Houston area, is a premier luxury resort known for its exceptional amenities, beautiful surroundings, and outstanding hospitality services. Celebrating 50 years alongside The Woodlands township, this resort is part of the distinguished HEI Hotels and Resorts portfolio, a company that values its people as its greatest asset. HEI Hotels and Resorts is dedicated to fostering an inclusive and supportive work environment where associates receive competitive compensation, comprehensive benefits, industry-leading training, and the resources necessary to succeed and excel in their roles.
This position offers an exciting opportunity within the hospitality industry that centers on delivering superior conference and event services tailored to meet client needs. The role demands a proactive and communicative professional with strong leadership skills and extensive experience in catering sales and hospitality management. The successful candidate will be responsible for managing all aspects of conference planning and execution, working closely with both clients and internal teams to ensure flawless event delivery.
The Conference Services Manager will be instrumental in cultivating long-term client relationships, contributing to revenue optimization through strategic room rental charges and innovative event solutions. This role requires expertise in forecasting, budgeting, and sales techniques, including effective negotiation and closing skills. The manager will also engage actively with industry organizations such as NACE and MPI to stay abreast of trends and maintain a high level of professional competence.
In addition to client-facing responsibilities, this role involves close collaboration with the banquet and culinary teams to craft creative event setups and specialized menus that align with client expectations and budgetary considerations. A strong understanding of hotel operations, including marketing, security, labor relations, budget management, and quality assurance, is vital to successfully coordinating and overseeing event logistics.
The Woodlands Resort values extensive computer proficiency, especially with systems like Delphi, Microsoft Word, and Excel, as these tools are essential in generating detailed event orders, managing group room blocks, and operating audiovisual equipment as a profit center. Candidates must exhibit excellent communication abilities and adaptability to interact effectively with diverse stakeholders including supervisors, coworkers, vendors, and clients. The resort embraces diversity and strongly encourages applications from individuals with varied backgrounds and military experience.
Compensation for this full-time position is competitive, with an annual salary of $60,000. The resort offers a comprehensive benefits program that supports physical, mental, and financial wellness, including medical and dental coverage, vision insurance, pet insurance, life and disability insurance, a 401(k) savings plan with matching contributions, paid time off, and special discount programs. HEI Hotels and Resorts prides itself on creating a workplace culture that nurtures growth, recognizes employee contributions, and fosters career development in the thriving hospitality industry.
This position offers an exciting opportunity within the hospitality industry that centers on delivering superior conference and event services tailored to meet client needs. The role demands a proactive and communicative professional with strong leadership skills and extensive experience in catering sales and hospitality management. The successful candidate will be responsible for managing all aspects of conference planning and execution, working closely with both clients and internal teams to ensure flawless event delivery.
The Conference Services Manager will be instrumental in cultivating long-term client relationships, contributing to revenue optimization through strategic room rental charges and innovative event solutions. This role requires expertise in forecasting, budgeting, and sales techniques, including effective negotiation and closing skills. The manager will also engage actively with industry organizations such as NACE and MPI to stay abreast of trends and maintain a high level of professional competence.
In addition to client-facing responsibilities, this role involves close collaboration with the banquet and culinary teams to craft creative event setups and specialized menus that align with client expectations and budgetary considerations. A strong understanding of hotel operations, including marketing, security, labor relations, budget management, and quality assurance, is vital to successfully coordinating and overseeing event logistics.
The Woodlands Resort values extensive computer proficiency, especially with systems like Delphi, Microsoft Word, and Excel, as these tools are essential in generating detailed event orders, managing group room blocks, and operating audiovisual equipment as a profit center. Candidates must exhibit excellent communication abilities and adaptability to interact effectively with diverse stakeholders including supervisors, coworkers, vendors, and clients. The resort embraces diversity and strongly encourages applications from individuals with varied backgrounds and military experience.
Compensation for this full-time position is competitive, with an annual salary of $60,000. The resort offers a comprehensive benefits program that supports physical, mental, and financial wellness, including medical and dental coverage, vision insurance, pet insurance, life and disability insurance, a 401(k) savings plan with matching contributions, paid time off, and special discount programs. HEI Hotels and Resorts prides itself on creating a workplace culture that nurtures growth, recognizes employee contributions, and fosters career development in the thriving hospitality industry.
Job Requirements
- Minimum of one year hospitality industry experience
- Prior catering sales experience
- Experience with Microsoft Word, Excel, and Delphi
- Knowledge of sales and revenue management
- Ability to work under time constraints and meet deadlines
- Strong communication skills
- Ability to collaborate with multiple stakeholders
- Must comply with attendance requirements
- Willingness to engage with industry organizations
- Must be available for consistent work schedule
Job Qualifications
- Prior experience in hospitality with specific catering sales experience
- Minimum of one year within the hospitality industry
- Experience at a similar size and quality hotel
- Computer proficiency including Microsoft Word, Excel, and Delphi
- Knowledge of sales skills, revenue management, training, and peer motivation
- Familiarity with hotel features, benefits, and competing market hotels
- Ability to execute effective action plans
- Understanding of hotel operations including marketing, security, labor relations, business plans, repairs, maintenance, budgeting, quality assurance, hospitality law, and long-term planning
- Strong verbal and written communication skills
- Ability to adapt communication style to different audiences
Job Duties
- Create the desired conference and meet clients' needs through active communication, planning, and team leadership
- Understand monthly forecasting and the annual budget process
- Raise meeting planner evaluation scores and implement methods to exceed satisfaction
- Optimize room rental charges
- Participate in re-booking of repeat business by maintaining long-term client relationships
- Engage in industry organizations such as NACE and MPI
- Provide innovative event setups and menus in coordination with culinary and banquet teams
- Generate detailed banquet event orders and manage audiovisual equipment as a profit center
- Monitor group room blocks and coordinate with operating departments
- Work with outside vendors to ensure client satisfaction for events
- Comply with attendance rules and perform other related duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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