Conference Services Manager

Four Seasons Hotels and Resorts have continuously been recognized as one of FORTUNE magazine's 100 Best Companies to Work For since 1998, a testament to its commitment to exceptional employee experience and outstanding service quality. With a reputation for luxury, professionalism, and a distinguished brand identity, Four Seasons represents the pinnacle of hospitality across the globe. This prestigious hotel group prides itself on delivering personalized and world-class experiences to its guests, fostering a culture where employees are motivated by a shared vision of excellence and genuine care.

Located in the vibrant heart of Downtown Austin, Four Seasons Hotel Austin offers a unique blend of resort-style relaxation and urban accessibility, situated on the picturesque banks of Lady Bird Lake. The hotel features 291 contemporary guest rooms and luxury suites, an acclaimed dining venue called TRIO, and a luxurious spa, making it a sanctuary where guests can enjoy a comprehensive luxury experience. The hotel’s prime location near Austin's central business and entertainment hubs makes it a sought-after destination for visitors seeking both comfort and convenience.

The role of Conference Coordinator at Four Seasons Hotel Austin is a dynamic and integral position responsible for managing all aspects of various conference groups booked through the Sales Department. This position requires a highly organized and detail-oriented professional who can enforce the sales letter of agreement terms, effectively communicate with meeting planners, and coordinate seamlessly among multiple hotel departments to ensure a flawless event execution. The Conference Coordinator acts as the key liaison between clients and the hotel’s internal teams, guaranteeing that client expectations are met and exceeded, resulting in high client satisfaction and repeat business.

This full-time position demands excellent interpersonal and communication skills, the ability to multitask under pressure, and a deep understanding of hotel event operations. The successful candidate will contribute significantly to the hotel’s reputation for excellence by delivering a smooth and enjoyable planning experience for clients and overseeing the meticulous orchestration of meetings and conferences from initial booking through completion. The Conference Coordinator plays a vital role in upholding the Four Seasons brand promise by ensuring every event reflects the hotel’s dedication to quality and luxury hospitality.