Conference Services Event Manager

Pacific Hospitality Group is a distinguished owner/operator company that operates within the hospitality industry, focusing on creating remarkable experiences for guests and long-term value for investors and team members. Known for its commitment to integrity, customer focus, and principled entrepreneurship, the group strives to enrich people’s lives by offering memorable service, giving back to communities, and honoring spiritual values. As a family-focused organization, Pacific Hospitality Group emphasizes sustainable growth and team member development through long-term holds of their properties. One of their prized properties, The Meritage Resort & Spa in Napa, California, provides a luxurious and sophisticated destination, blending stunning vineyard landscapes with world-class amenities and services. It caters to a diverse clientele, ranging from leisure travelers to conference attendees and event guests, making it a premier location in the Napa Valley region for hospitality and events management.

The Conference Services Event Manager role at The Meritage Resort & Spa is an excellent opportunity for professionals passionate about delivering exceptional event experiences within a prestigious resort setting. This position serves as the central point of contact for assigned event business, working creatively to integrate customer visions and budgets seamlessly with the resort’s resources. Responsibilities focus on exceeding customer expectations while meeting and surpassing property goals. This salaried position offers $80,000 to $85,000 annually, reflecting the level of expertise and dedication required. As a manager, the role involves meeting with clients to assess their needs, participating in site inspections, and ensuring flawless execution of events, including full-service meetings, conventions, social and corporate gatherings. The incumbent will develop banquet event orders reflecting every detail required for successful events, anticipate all customer needs, and harness cross-selling opportunities to maximize revenue potential and enhance guest satisfaction.

Candidates will have the chance to utilize and grow their sales and negotiation skills in a supportive environment that values creativity, innovation, and customer-centric solutions. The position also involves close collaboration with culinary teams to design bespoke menus and with operational departments to ensure smooth event execution. The company places a strong emphasis on safety, requiring adherence to OSHA regulations and the use of personal protective equipment when necessary. This role demands excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic hospitality environment. Moreover, it offers the candidate the chance to work with cutting-edge audio-visual technology, advancing professional skills essential for modern event management.

Ideal candidates have at least two years of relevant experience in convention services, catering, or banquet event planning, combined with a high school diploma or equivalent; a bachelor’s degree in Hospitality Management is preferred. The role requires exceptional communication and interpersonal skills, the ability to maintain professionalism and positive attitudes under pressure, and keen problem-solving capabilities. The Meritage Resort & Spa and Pacific Hospitality Group are inclusive employers committed to equal employment opportunities regardless of race, color, religion, or other protected characteristics, fostering a respectful and fulfilling workplace.

In summary, the Conference Services Event Manager at The Meritage Resort & Spa represents an exciting leadership role within a world-class hospitality setting, offering opportunities for professional growth and the satisfaction of delivering memorable event experiences in the renowned Napa Valley region.