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Conference Sales & Service Assistant
Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
Disability insurance
Paid Time Off
401(k) with employer match
Employee cafeteria
Uniforms Provided
Hotel discount program
Employee Referral Bonus Program
Job Description
Koury Corporation is a well-established hospitality company known for operating a portfolio of premier hotels and resorts that deliver exceptional guest experiences. With a strong emphasis on service excellence, Koury Corporation fosters a diverse and inclusive workplace culture and is recognized for its commitment to supporting employees and guests alike. The company has built a reputable brand within the hospitality sector by combining high standards of customer care with efficient business operations, making it a preferred employer in the hospitality industry.
The Conference Sales & Services Assistant role at Koury Corporation is an hourly position, scheduled Monday through Fri... Show More
The Conference Sales & Services Assistant role at Koury Corporation is an hourly position, scheduled Monday through Fri... Show More
Job Requirements
- Organizational and multi-tasking skills
- problem solving and conflict resolution skills
- written and verbal communication skills
- customer relationship management skills
- Microsoft Word and Excel program skills
- telephone and in-person communications etiquette
Job Qualifications
- Organizational and multi-tasking skills
- problem solving and conflict resolution skills
- written and verbal communication skills
- customer relationship management skills
- proficiency with Microsoft Word and Excel
- professional telephone and in-person communication etiquette
Job Duties
- Prepares essential client, event and manager documentation
- coordinates with sales, convention services, property departments and customers to ensure consistent, high-level service
- manages initial telephone and written communications with guests to obtain background details of group requests
- assists in transitioning clients to the correct sales or convention service managers
- communicates accurate group specifications and history to appropriate departments
- promotes proper use of function spaces and event venues
- promotes all available goods, services, attractions and subcontractors to sales and convention services group functions
- oversees and executes administrative tasks including filing, printing, scanning, managing communications, scheduling, mail distribution, creating client informational packets, distributing employee birthday cards, ordering and restocking office supplies
- communicates company policies, fire department regulations, safety alert codes, and evacuation policies for groups and individual travelers
- prepares for site visits for sales and convention service managers
- supports sales coordinator with weekly reporting, creating vouchers, file management, and promotional inventory
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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