
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,000.00 - $56,900.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Life insurance
Job Description
Crestline Hotels & Resorts is a renowned hospitality company specializing in providing exceptional lodging and conference services across a wide range of properties. Known for its commitment to excellence and guest satisfaction, Crestline offers unique hotel experiences tailored to both leisure and business travelers. The brand embraces a culture of innovation, professionalism, and personal service, ensuring every guest's stay is comfortable and memorable. As an integral player in the hotel industry, Crestline Hotels & Resorts prides itself on its vibrant work environment and its dedication to employee growth and diversity.
The Conference Planning Manager role at Crestline Hotels... Show More
The Conference Planning Manager role at Crestline Hotels... Show More
Job Requirements
- high school diploma or GED
- minimum three years experience in hotel conference planning, sales, or banquet management
- ability to work collaboratively with multiple departments
- strong organizational skills
- detail-oriented with strong communication skills
- familiarity with banquet event orders and audiovisual equipment
- ability to project and forecast revenues
- capability to manage client payments and billing processes
- flexibility to attend on-site events and meetings
- preferred bachelor’s degree
- prior experience in conference center hotel environment
Job Qualifications
- high school diploma or GED
- three years experience in hotel conference planning or banquet management
- ability to coordinate complex conference details
- strong communication and interpersonal skills
- proficiency in preparing banquet event orders and managing audiovisual needs
- experience with financial projections and revenue forecasting
- ability to conduct client negotiations and build relationships
- knowledge of hotel policies and procedures
- attention to detail in managing rooming lists and catering projections
- preferred bachelor’s degree
- experience in conference center hotel
Job Duties
- coordinate final details for conferences and pre-conference meetings with conference meeting planners
- prepare banquet event orders including audiovisual needs
- prepare and distribute group resume and cover sheets to all departments
- ensure rooming list accuracy and block suites as per group contract
- verify proper space assignment and catering projections
- review group contract for room pick up and discuss attrition penalties with meeting planners
- conduct hotel site inspections and suggest up-selling opportunities
- collect payment three days prior to group arrival
- project and forecast revenues for groups
- entertain clients to establish better working relationships
- recommend special outside services
- conduct final tie-down meetings
- consult with Chef and Banquet Manager on last-minute changes
- introduce client to Banquet Manager at function start
- assist Banquet Manager during dinner functions
- ensure consistent product quality and profitability
- review master bill daily with meeting planner and prepare necessary adjustment slips
- audit groups Delphi check daily
- review final bill and evaluation post-conference
- attend forecast, sales, and BEO meetings
- log all client communications in Delphi
- comply with all department, hotel, and company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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