Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $78,000.00
Benefits
401(k)
Dental Insurance
Health Insurance
Life insurance
Vision Insurance
Job Description
CBRE is the world's largest commercial real estate services and investment firm, renowned for delivering innovative solutions and expert insights across every aspect of real estate. With a presence spanning the globe, CBRE supports clients in navigating complex real estate challenges with services ranging from property management and facilities management to valuation, investment, and advisory. As an industry leader, CBRE fosters a culture of excellence, diversity, and sustainability, dedicated to empowering employees and enhancing client experiences.\n\nThis position is situated in New York City, within CBRE's GWS segment, and focuses on the service line called Host, which delivers people-centered, technology-enabled workplace... Show More
Job Requirements
- Currently authorized to work in the United States without visa sponsorship now or in the future
- ability to fulfill physical requirements including stooping, standing, walking, climbing stairs
- able to lift or carry heavy loads of 50 pounds or more
- established understanding of work routines, standards, and application of skills across processes, procedures, and systems
- intermediate problem-solving skills with capacity to select solutions without supervisory approval
- effective communication skills
- advanced knowledge of Microsoft Office
- strong organizational skills and inquisitive mindset
Job Qualifications
- High school diploma or GED
- 2-3 years of job-related experience
- advanced knowledge of Microsoft Office products including Word, Excel, and Outlook
- strong organizational skills
- robust inquisitive mindset
- intermediate problem-solving skills
- ability to explain detailed and complicated information clearly and concisely
Job Duties
- Oversee set up, refresh, and removal of food, beverage, and service items
- ensure smooth operations
- work with management to communicate department goals
- confirm pre-event setup is complete including space configurations and audio/visual requirements
- verify decor aligns with client vision
- follow up with clients pre- and post-event to confirm satisfaction
- review post-event reporting and reconciliation with management
- troubleshoot and resolve complex client inquiries and escalated complaints
- accountable for execution of SLAs, KPIs, benchmarks, and recurring reports
- approve head meeting and events calendar for event spaces
- order event supplies as needed
- gather and analyze data to identify and solve complex problems
- impact own team and other related teams
- suggest improvements to existing processes and solutions to improve team efficiency
Job Location
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