Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.00
Work Schedule
Flexible
Benefits
career growth
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Hampton Roads Embassy Suites, located at 1700 Coliseum Drive in Hampton, VA, is part of the renowned Embassy Suites brand known for offering upscale accommodations and exceptional guest experiences. As a full-service hotel, Hampton Roads Embassy Suites caters to both leisure and business travelers by providing spacious suites, modern amenities, and excellent customer service. Guests at this hotel enjoy a welcoming environment, convenient location, and various on-site facilities, including a business center, fitness area, and versatile event spaces that accommodate meetings, conferences, and social gatherings. The hotel prides itself on a company culture anchored in the Atrium SPIRIT values: Service,... Show More
Job Requirements
- High school diploma or equivalent
- 2 or more years of event services experience
- Proficiency with technology tools related to event coordination
- Excellent communication and interpersonal skills
- Flexibility to work non-standard hours including evenings and weekends
- Ability to handle multiple tasks under pressure
- Strong organizational skills
Job Qualifications
- Minimum of 2 years of event services experience
- Strong technology skills including proficiency with BEOs, diagramming tools, and CRM systems
- Exceptional communication skills
- Understanding of group and social event segments
- Ability to work flexible hours
- Proven experience in upselling and client relationship management
Job Duties
- Collaborate directly with clients to craft detailed, unforgettable event experiences
- Lead banquet coordination by managing timely BEO creation and distribution
- Drive revenue through upselling opportunities and proactive communication with clients
- Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges
- Manage payments from start to finish, ensuring every invoice is clear and accurate
- Lead site tours, join pre- and post-event meetings, and be present for event execution
- Support the Sales and Marketing team with sales activities and revenue checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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