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Concierge/Receptionist (Evenings & Weekends)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts

Job Description

The Stratford is a distinguished luxury senior living community that has earned the commendable recognition as a Great Place to Work. This accolade reflects The Stratford's unwavering commitment to fostering an environment where employees and residents alike feel valued, respected, and supported. Founded on the principle of People First, The Stratford sets itself apart through a culture of compassion, teamwork, and personal growth. The company prides itself on not only providing exceptional senior living accommodations but also on enriching the lives of its residents through meaningful interactions and dedicated care. In this nurturing environment, staff members are empowered to contribute... Show More

Job Requirements

  • Certification or completed course work in office management desired
  • Telephone operating and answering experience required
  • 1-2 years experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed the company’s attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions as given
  • Ability to work with minimal supervision

Job Qualifications

  • Certification or completed course work in office management desired
  • Telephone operating and answering experience required
  • 1-2 years experience in a similar concierge/administrative assistant position desired
  • Ability to read, write, speak and understand English fluently
  • Ability to meet or exceed the company’s attendance and punctuality standards
  • Ability to use miscellaneous software and office equipment
  • Ability to understand and follow directions as given
  • Ability to work with minimal supervision

Job Duties

  • Greet, engage and assist residents, family members, guests and visitors in a vibrant, courteous and professional manner
  • Answer internal and external telephone calls, pages and walkie talkie
  • Promote programs, outings and events, encourage participation and assist residents and/or guests with registration
  • Support community sales efforts by engaging visitors and prospective residents, collecting information and promoting Senior Living Communities as a great place to live
  • Maintain building security, monitor security systems including the emergency call system and respond accordingly
  • Manage the operation and maintenance of all office equipment and communication devices such as call transfers
  • Manage mail and newspaper delivery
  • Assist Business Office Manager with ordering and maintaining adequate inventory of office and community supplies
  • Participate in and attend all required in-service training sessions
  • Maintain HIPPA standards and regard all medical or healthcare information pertaining to residents and employees as confidential
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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