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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $14.00 - $18.25
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule
Equal opportunity employer
Job Description
The Newport News Marriott is a distinguished member of the Marriott International family, known globally for its commitment to exceptional service, quality accommodations, and memorable guest experiences. Situated in Newport News, this hotel blends comfort, luxury, and convenience, catering to both business and leisure travelers. As part of Marriott International, one of the most recognized hotel brands worldwide, the Newport News Marriott stands out for its high standards of hospitality, guest satisfaction, and innovative service delivery. The hotel offers a wide range of amenities and services designed to enhance every stay, including well-appointed rooms, dining options, recreational facilities, and business... Show More
Job Requirements
- High school graduate or GED
- formal training in the hospitality industry preferred
- previous training in guest relations
- good understanding of English language with ability to articulate effectively and possess strong written skills
- ability to sell hotel outlets suggestively
- certification in CPR preferred
- must be TIPS, CARE or equivalent certified or become certified by first day on the job
- knowledgeable of surrounding area
Job Qualifications
- High school graduate or GED
- formal training in the hospitality industry preferred
- previous training in guest relations
- good understanding of English language with strong articulation and written skills
- ability to upsell hotel outlets
- certification in CPR preferred
- TIPS, CARE or equivalent certification required by first day on the job
- knowledge of the surrounding area
Job Duties
- Greet guests and visitors
- register and assign rooms to guests
- contact housekeeping or maintenance staff for reported problems
- issue room keys and escort instructions to bellhops
- record guest comments or complaints and refer customers to managers as necessary
- transmit and receive messages using telephones or telephone switchboards
- advise housekeeping staff on room readiness for cleaning
- answer inquiries about hotel services, guest registration, and travel directions
- make recommendations on shopping, dining, or entertainment
- arrange tours, taxis, or restaurant reservations for guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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