Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Equal employment opportunity
Affirmative action employer
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company renowned for delivering exceptional guest experiences through a comprehensive portfolio of hotels and resorts. As an industry leader, Crestline is committed to excellence in service, fostering an inclusive environment, and maintaining high standards that ensure each guest enjoys a memorable stay. Known for its diverse range of properties, Crestline Hotels & Resorts not only provides comfortable accommodations but also emphasizes personalized services that cater to both leisure and business travelers. The company prides itself on its strong commitment to equal opportunity and affirmative action, ensuring a diverse and welcoming workplace for... Show More
Job Requirements
- High school graduate or general education degree (GED)
- formal training in the hospitality industry preferred
- previous training in guest relations
- good understanding of the English language with the ability to articulate effectively and possess strong written skill sets
- ability to sell hotel outlets suggestively
- certification in CPR preferred
- must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job
- knowledgeable of surrounding area
Job Qualifications
- High school graduate or general education degree (GED)
- formal training in the hospitality industry preferred
- previous training in guest relations
- good understanding of the English language with the ability to articulate effectively and possess strong written skill sets
- ability to sell hotel outlets suggestively
- certification in CPR preferred
- must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job
- knowledgeable of surrounding area
Job Duties
- Greet, register, and assign rooms to guests of hotels
- contact housekeeping or maintenance staff when guests report problems
- issue room keys and escort instructions to bellhops
- record guest comments or complaints, referring customers to managers as necessary
- transmit and receive messages, using telephones or telephone switchboards
- advise housekeeping staff when rooms have been vacated and are ready for cleaning
- answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
- arrange tours, taxis, or restaurant reservations for customers
Job Location
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