Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
paid days off
Employer matched 401k
bonus potential
Leasing and renewal commission
Medical insurance
Dental Insurance
Vision Insurance
long-term disability insurance
Life insurance
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
short-term disability insurance
Pet Insurance Discounts
parking benefits
Transit commuter benefits
Professional Development Reimbursement
Training opportunities
Career progression
Company parties and events
Job Description
Thrive Communities is a renowned property management company dedicated to cultivating vibrant and inclusive communities where people truly feel seen and valued. They believe that when individuals feel seen, they thrive both personally and professionally. Known for creating award-winning workplaces, Thrive focuses on fostering an environment rooted in connection, compassion, and fun. This unique approach extends beyond the workplace and into the communities they manage, ensuring that associates are happy and inspired, which directly contributes to the satisfaction and support of the residents they serve. Thrive’s commitment to a boutique yet scalable management style allows them to build flourishing communities... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience
- ability to stand and walk or sit alternatively with approximately 60% of time on feet and 40% at desk
- constant typing, writing, and grasping required
- ability to bend, stoop, squat, climb stairs, push or pull, and reach above shoulder
- ability to lift, move, push, or pull up to 25 lbs occasionally and up to 20 lbs frequently
- availability to work full-time schedule Wednesday through Sunday, 8am - 5pm
- authorization to undergo background check and drug screening
- strong attention to detail
- excellent communication skills
Job Qualifications
- Prior customer service experience
- experience in multi-family property management preferred
- high organizational skills
- strong communication skills
- high level of attention to detail
- great presentation and interaction with clients and residents
- excellent customer service skills
- experience with Yardi preferred
Job Duties
- Answer phone calls and respond to emails from residents and prospects
- assist in managing leads in CRM
- schedule appointments for leasing team
- ensure tour path is prepped for the day including models open, coffee bar stocked, balloons out, music on
- assist in delivering resident notices and renewal letters
- conduct package audits and ensure package rooms are in order
- plan and coordinate monthly resident events
- assist in posting to property social media pages
- perform all reasonable duties as outlined by supervisor
- strive to exceed residents' expectations for excellent customer service
- contribute to a positive team culture and happy resident base
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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