Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid Time Off
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program
Job Description
Sedgwick Plaza is a dedicated senior living community committed to enriching the lives of its residents through compassionate care, unwavering support, and fostering a family-like atmosphere. At Sedgwick Plaza, the focus is on creating exceptional living experiences where every resident feels valued, supported, and cared for. The community emphasizes empathy, respect, and excellence, making it a welcoming environment not only for its residents but also for its team members who share this vision. This commitment makes Sedgwick Plaza a leading choice for both those seeking quality senior living and professionals passionate about senior care.
The role available is for a part-time Concierge Specialist, working weekends from 3:00 pm to 11:00 pm, with a pay rate of $14.00 per hour. This position calls for someone with strong communication and problem-solving skills, who can provide top-notch clerical and customer service support within the community. The Concierge Specialist plays a vital role in the daily operations at Sedgwick Plaza by managing resident interactions, handling clerical duties, and assisting staff and visitors.
As a Concierge Specialist, you will be the first point of contact for residents, guests, and personnel, answering telephones, greeting visitors, and responding to resident requests with professionalism and empathy. This role requires maintaining organized records including resident files, personnel information, marketing materials, and maintenance logs, ensuring that the community runs smoothly and information is accessible. You will assist in coordinating services related to resident wellness, such as scheduling doctor appointments and helping residents with transportation, reflecting the community’s dedication to comprehensive care.
Additionally, the role involves maintaining the professional appearance of the lobby and reception areas, managing resident mailboxes, and facilitating communication between residents, staff, and external vendors. Administrative tasks such as typing, filing, report preparation, and vendor communication also fall under the Concierge’s responsibilities, alongside involvement in recruitment efforts and inventory management.
Sedgwick Plaza offers a supportive, growth-oriented environment where employees are valued and encouraged to grow professionally. The full-time benefits package includes paid time off (PTO), holiday pay, daily pay options for financial flexibility, health and dental insurance, a 401K plan with employer match, company-paid life insurance, short and long-term disability coverage, referral bonuses, tuition reimbursement, and an employee assistance program to support personal and professional wellbeing.
In this position, you will be part of a team that prioritizes safety, confidentiality, and a positive community experience. The role also involves participating in resident-centered activities and supporting community projects, fostering a vibrant and engaging environment for all. If you are dedicated, attentive, and enthusiastic about making a meaningful difference in a senior living community, Sedgwick Plaza is the ideal place to advance your career and contribute your skills to a rewarding mission.
The role available is for a part-time Concierge Specialist, working weekends from 3:00 pm to 11:00 pm, with a pay rate of $14.00 per hour. This position calls for someone with strong communication and problem-solving skills, who can provide top-notch clerical and customer service support within the community. The Concierge Specialist plays a vital role in the daily operations at Sedgwick Plaza by managing resident interactions, handling clerical duties, and assisting staff and visitors.
As a Concierge Specialist, you will be the first point of contact for residents, guests, and personnel, answering telephones, greeting visitors, and responding to resident requests with professionalism and empathy. This role requires maintaining organized records including resident files, personnel information, marketing materials, and maintenance logs, ensuring that the community runs smoothly and information is accessible. You will assist in coordinating services related to resident wellness, such as scheduling doctor appointments and helping residents with transportation, reflecting the community’s dedication to comprehensive care.
Additionally, the role involves maintaining the professional appearance of the lobby and reception areas, managing resident mailboxes, and facilitating communication between residents, staff, and external vendors. Administrative tasks such as typing, filing, report preparation, and vendor communication also fall under the Concierge’s responsibilities, alongside involvement in recruitment efforts and inventory management.
Sedgwick Plaza offers a supportive, growth-oriented environment where employees are valued and encouraged to grow professionally. The full-time benefits package includes paid time off (PTO), holiday pay, daily pay options for financial flexibility, health and dental insurance, a 401K plan with employer match, company-paid life insurance, short and long-term disability coverage, referral bonuses, tuition reimbursement, and an employee assistance program to support personal and professional wellbeing.
In this position, you will be part of a team that prioritizes safety, confidentiality, and a positive community experience. The role also involves participating in resident-centered activities and supporting community projects, fostering a vibrant and engaging environment for all. If you are dedicated, attentive, and enthusiastic about making a meaningful difference in a senior living community, Sedgwick Plaza is the ideal place to advance your career and contribute your skills to a rewarding mission.
Job Requirements
- Must have strong communication and problem-solving skills
- High School Diploma or GED at minimum
- Ability to communicate by speaking, seeing, and hearing sufficiently to serve residents
- Free of communicable diseases
- Completion of drug testing and criminal record background check upon hire and upon request
- Ability to bend, stand, lift up to 40 pounds, stoop, sit, walk, and stretch
- Adhere to and carry out all policies and procedures
- Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel.
Job Qualifications
- High School Diploma or GED
- Experience in general office procedures and computers
- Proficiency in Windows, Word, Excel, Office, Outlook, Internet-based programs, emailing, scanning, and general office equipment
- Professional and neat appearance and presentation
- Good grammatical and writing skills
- Proficient with email process and etiquette
- Ability to read, write, and speak English
- Excellent customer service and interpersonal skills
- One year of office or hospitality experience preferred
- Ability to maintain confidentiality
- Adherence to dress code and good personal hygiene
- Ability to participate in associate meetings and in-service education.
Job Duties
- Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary
- Receive visitors, having them sign registers, and routing them as appropriate
- Provide information and assistance to residents coming and going, activities, and signing out when they leave the community
- Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time
- Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs
- Receive and distribute mail as needed
- Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked
- Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor
- Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping
- Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor
- Maintain inventories of supplies
- Assist in ordering supplies approved by the supervisor
- Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety
- Perform other related duties as assigned by supervisor
- Support and participate in the resident-centered activity programs
- Participate in projects or committees as assigned
- Attend all associate meetings including in-service education and associate functions, as requested by supervisor
- Assist in a variety of tasks involving residents as assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
