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Concierge - Waldorf Astoria Park City

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Free epic local ski pass
Discounted spa services
Complimentary meals on duty
worldwide travel discounts
Health Insurance
Paid Time Off
Career growth opportunities

Job Description

Waldorf Astoria Park City is a prestigious boutique hotel located in the heart of the scenic mountain region of Park City. This award-winning Forbes 4-Star property boasts 150 elegantly appointed rooms, offering guests an elevated comfort experience that blends luxury with the natural beauty of the surrounding area. With over 4,000 square feet of versatile banquet space and three distinctive food and beverage outlets, Waldorf Astoria Park City caters to both leisure and business travelers seeking an exceptional hospitality experience. Its dining options include a 3-meal restaurant, a seasonal pool restaurant, and in-room dining, all inspired by mountain regions from... Show More

Job Requirements

  • High school diploma or equivalent
  • Availability to work AM and PM shifts including weekdays, weekends, and holidays
  • Strong customer service skills
  • Excellent communication abilities
  • Ability to work in a fast-paced environment
  • Flexibility and adaptability
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or concierge services preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask and manage time effectively
  • Knowledge of local attractions and services advantageous
  • Proficiency with booking and reservation systems
  • Team-oriented mindset and dedication to exceptional guest service

Job Duties

  • Provide information, recommendations and booking services for a variety of guest inquiries including directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other activities
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests as requested
  • Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
  • Respond to special requests for services including child care, florists, etc.
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Register VIP guests as needed
  • Promote company marketing programs and distribute printed materials as needed

Job Criteria

Experience

No experience required


Job Location

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