Concierge - Waldorf Astoria Park City

Waldorf Astoria Park City is a prestigious boutique hotel located in the heart of the scenic mountain region of Park City. This award-winning Forbes 4-Star property boasts 150 elegantly appointed rooms, offering guests an elevated comfort experience that blends luxury with the natural beauty of the surrounding area. With over 4,000 square feet of versatile banquet space and three distinctive food and beverage outlets, Waldorf Astoria Park City caters to both leisure and business travelers seeking an exceptional hospitality experience. Its dining options include a 3-meal restaurant, a seasonal pool restaurant, and in-room dining, all inspired by mountain regions from around the world, creating a unique and memorable culinary journey for guests.

As a part of Hilton's renowned luxury brand portfolio, Waldorf Astoria Park City commits to exceptional guest service, quality, and maintaining an environment where kindness, creativity, and authenticity thrive. The property offers a full-time Concierge position within its Front Office Team, requiring individuals with availability for both AM and PM shifts, including weekdays, weekends, and holidays, to accommodate the dynamic needs of its upscale clientele.

The Concierge role is pivotal in elevating guest experiences by providing personalized assistance and expert guidance regarding local attractions, hotel amenities, and various guest needs. This position involves delivering high-touch service by facilitating reservations for dining, transportation, tours, events, and other activities. The Concierge also handles guest communications, manages special requests such as arranging childcare or floral deliveries, and ensures timely resolution of inquiries and any concerns to uphold the hotel’s esteemed service standards.

Waldorf Astoria Park City offers a unique workplace culture valuing team members who embody the company's core values of hospitality, integrity, leadership, teamwork, ownership, and urgency. Team members are empowered to deliver superb service experiences while benefiting from generous employee perks such as free Epic Local Ski Passes, discounted spa services, complimentary meals during shifts, and worldwide travel discounts across thousands of properties. Additionally, the property supports career growth, encouraging team members to explore various roles within Hilton's global network, spanning over 100 countries and diverse hotel departments.

Joining Waldorf Astoria Park City means becoming part of a storied hospitality legacy with Hilton, dedicated to creating remarkable, authentic experiences for guests and teams alike. This role is suitable for individuals passionate about luxury hospitality, eager to contribute to an award-winning environment, and committed to delivering superior guest service in a collaborative and innovative setting. You will be working in a thriving destination known for its natural beauty and vibrant culture while enjoying the professional benefits and support of a top-tier global hospitality brand.