Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) Plan
Job Description
Greystar is a globally recognized, fully integrated real estate company that specializes in property management, investment management, development, and construction services, primarily within the institutional-quality rental housing sector. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has rapidly grown to become the largest operator of apartments in the United States and one of the most trusted names worldwide in real estate management. The company manages over $300 billion of real estate assets across nearly 250 markets globally, maintaining a strong presence with offices throughout North America, Europe, South America, and the Asia-Pacific region. With an... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of experience in customer service or a related field
- Ability to communicate effectively both verbally and in writing
- Proficiency in basic computer applications such as Microsoft Office
- Strong organizational skills and attention to detail
- Flexibility to work varied shifts including weekends and holidays
- Ability to handle multiple tasks simultaneously while maintaining high standards of customer service
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong interpersonal and communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with phone systems and basic office software
- Knowledge of local area amenities and services helpful
- Ability to work collaboratively within a team environment
- Positive attitude and professional demeanor
Job Duties
- Greets prospects and residents as they enter the office or leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and or other services provided by the community
- Assists the community team with scheduling, planning, and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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