Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.90
Work Schedule
Flexible
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Employee Discounts
Paid Time Off
Employee golf privileges
Complimentary Meals
Job Description
Pebble Beach Company, located in Pebble Beach, California, is a prestigious hospitality and resort company renowned for its world-class properties and exceptional guest experiences. Operating for over a century, the company owns and manages several iconic destinations including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. Additionally, Pebble Beach Company operates five renowned golf courses such as Pebble Beach Golf Links and Spyglass Hill Golf Course, as well as scenic attractions like the 17-Mile Drive and the Spa at Pebble Beach. The company is widely recognized for hosting premier events like the Pebble Beach Concours d'Elegance and the AT&T Pebble Beach Pro-Am, establishing itself as an elite destination for travelers, celebrities, and athletes from around the world.
The Concierge role at Pebble Beach Company focuses on providing an unparalleled guest arrival experience. The Concierge acts as the key point of contact for guests, handling their requests and facilitating various bookings such as dining, spa services, golf tee times, tours, activities, and transportation. This position requires a strong knowledge of the resort and the wider Monterey Peninsula to anticipate and exceed the needs and expectations of guests. Working in a fast-paced, physically demanding environment, the Concierge is expected to navigate multiple tasks simultaneously while maintaining exceptional service standards. The role also involves escorting guests to their rooms upon arrival, accurately managing shipments, and ensuring compliance with the company's safety policies and cultural values.
Pebble Beach Company is committed to offering a competitive hourly wage of $17.90 plus service charges, alongside comprehensive health and wellness benefits for full-time team members. These benefits include medical, dental, vision, and life insurance, as well as access to an onsite Health & Wellness Center. Employees can prepare for their futures through a generous 401(k) plan with company matching and discretionary quarterly contributions. The company culture encourages employees to enjoy guest privileges such as discounts at Pebble Beach restaurants, retail shops, spas, hotel stays, and exclusive access to its world-famous golf courses. Continuous career growth is supported through learning opportunities, promotions, and transfers. The company also provides free meals during shifts and champions a drug-free, inclusive workplace with equal employment opportunities for all individuals.
The Concierge role at Pebble Beach Company focuses on providing an unparalleled guest arrival experience. The Concierge acts as the key point of contact for guests, handling their requests and facilitating various bookings such as dining, spa services, golf tee times, tours, activities, and transportation. This position requires a strong knowledge of the resort and the wider Monterey Peninsula to anticipate and exceed the needs and expectations of guests. Working in a fast-paced, physically demanding environment, the Concierge is expected to navigate multiple tasks simultaneously while maintaining exceptional service standards. The role also involves escorting guests to their rooms upon arrival, accurately managing shipments, and ensuring compliance with the company's safety policies and cultural values.
Pebble Beach Company is committed to offering a competitive hourly wage of $17.90 plus service charges, alongside comprehensive health and wellness benefits for full-time team members. These benefits include medical, dental, vision, and life insurance, as well as access to an onsite Health & Wellness Center. Employees can prepare for their futures through a generous 401(k) plan with company matching and discretionary quarterly contributions. The company culture encourages employees to enjoy guest privileges such as discounts at Pebble Beach restaurants, retail shops, spas, hotel stays, and exclusive access to its world-famous golf courses. Continuous career growth is supported through learning opportunities, promotions, and transfers. The company also provides free meals during shifts and champions a drug-free, inclusive workplace with equal employment opportunities for all individuals.
Job Requirements
- Must be able to handle large volume of tasks in a fast-paced environment
- Must be able to work in a physically demanding environment including walking and standing excessively and lifting/pushing/pulling 20-50 lbs. frequently
- Must be team oriented and able to problem solve under stress
- Must possess basic clerical skills
- Minimum 3 years guest service experience on the Monterey Peninsula
- Good oral and written communication skills
- Professional appearance and communication
- Ability to work independently and interface well with others
- Must be willing to work flexible hours including holidays
Job Qualifications
- Minimum of 3 years in guest service related work on the Monterey Peninsula
- Good oral and written communication skills
- Present a professional image in dress and communication
- Ability to work independently and with co-workers, guests, and visitors
- Basic clerical skills to assist guests with business needs
- Team oriented and driven to overcome stressful situations
- Passionate about serving people
- Knowledge of Pebble Beach Resorts and Monterey Peninsula preferred
- Second language preferred
Job Duties
- Escort guests to their room upon arrival
- Recommend and assist in booking dining, spa, golf, tours/activities, transportation
- Balance multiple tasks and requests at the guest services desk
- Accurately record incoming and outgoing shipments
- Frequently lift 50 lbs. or more
- Anticipate guest needs using resort and local knowledge
- Comply with company safety and health policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
