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Concierge - The Belmont

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K Matching
commuter benefit
apartment discount
Student Loan Assistance
Paid holidays

Job Description

Reside Living is a dynamic and expanding Chicago-based property management company, known for its commitment to providing residents with fresh, modern apartments designed for comfort and style. With a robust portfolio that includes 3,000 apartments across some of Chicago's most vibrant neighborhoods, Reside Living has established itself as a leader in multifamily property management. The company is dedicated not only to offering superior living spaces but also to fostering an environment that emphasizes sustainability by integrating green solutions and technologies into its operations. Employees at Reside Living benefit from a culture of growth and opportunity, where diversity and inclusion are... Show More

Job Requirements

  • High school diploma or GED
  • One year or more of customer-facing experience in hospitality, retail sales, or luxury services
  • Property management, leasing, community management, or administrative assistant experience welcome
  • Exceptional communication skills both verbal and written
  • Strong organizational skills and ability to multitask
  • Ability to solve problems through communication and ingenuity
  • Impeccable attention to detail, pride in quality of work, and energy
  • Comfortable working alone but excited to work on a team
  • Proficiency in Microsoft Office Suite Excel, PowerPoint, Word, Outlook

Job Qualifications

  • High school diploma or GED
  • One year or more of customer-facing experience in hospitality, retail sales, or luxury services
  • Property management, leasing, community management, or administrative assistant experience is welcome
  • Exceptional communication skills, both verbal and written
  • Strong organizational skills and ability to multitask
  • Ability to solve problems through communication and ingenuity
  • Impeccable attention to detail, pride in quality of work, and energy
  • Comfortable working alone and excited to work on a team
  • Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook

Job Duties

  • Greeting and registering guests and prospective residents
  • Answering concierge station phones
  • Booking cabs, limos, and other transportation services
  • Monitoring security systems and security cameras
  • Key date reminder service
  • Planning of resident events
  • Light leasing duties such as guest card and property information
  • Referring prospects to appropriate offices
  • Providing walk-in traffic with rental information
  • Acting as leasing backup for after-hours and rollover calls
  • Providing after-hours answering services for property offices
  • Responding to resident emergencies and contacting on-call maintenance staff
  • Taking and forwarding or entering service requests from residents
  • Calling residents for follow-up on completed service requests
  • Managing and entering community information into CFR systems
  • Assisting managers in conducting regular social events and resident parties
  • Coordinating residents functions

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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