Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K Matching
commuter benefit
apartment discount
Student Loan Assistance
Paid holidays
Job Description
Reside Living is a dynamic and expanding Chicago-based property management company, known for its commitment to providing residents with fresh, modern apartments designed for comfort and style. With a robust portfolio that includes 3,000 apartments across some of Chicago's most vibrant neighborhoods, Reside Living has established itself as a leader in multifamily property management. The company is dedicated not only to offering superior living spaces but also to fostering an environment that emphasizes sustainability by integrating green solutions and technologies into its operations. Employees at Reside Living benefit from a culture of growth and opportunity, where diversity and inclusion are prioritized, ensuring every individual can thrive in a supportive work environment.
Currently, Reside Living is seeking Concierge professionals to join its team. This role is pivotal in delivering the signature Reside lifestyle and exceptional customer experience that residents have come to expect. Working as a Concierge means being the first point of contact for residents and prospects, providing a wide range of amenities and support that enhance convenience, service, and community engagement at multifamily properties. The Concierge program at Reside Living is designed to elevate the resident experience by offering personalized services that go beyond standard expectations, from greeting guests and managing guest registrations to assisting with transportation needs and coordinating community events.
The position offers a competitive starting wage of $20.00 per hour along with comprehensive benefits that include medical, dental, life, and disability insurance, paid time off, 401K matching, commuter benefits, and a significant monthly apartment discount. The company values employee development and offers training for the right candidates, emphasizing internal promotion opportunities. Schedules for this role accommodate work-life balance, with second shift hours and consecutive days off, fostering a healthy work environment. Concierges are entrusted with responsibilities that span from light leasing support to after-hours property management functions, making this role both diverse and integral to the overall property operations. This is an excellent opportunity for individuals with a background in customer service, hospitality, or property management seeking to grow their careers within a reputable and forward-thinking company.
Currently, Reside Living is seeking Concierge professionals to join its team. This role is pivotal in delivering the signature Reside lifestyle and exceptional customer experience that residents have come to expect. Working as a Concierge means being the first point of contact for residents and prospects, providing a wide range of amenities and support that enhance convenience, service, and community engagement at multifamily properties. The Concierge program at Reside Living is designed to elevate the resident experience by offering personalized services that go beyond standard expectations, from greeting guests and managing guest registrations to assisting with transportation needs and coordinating community events.
The position offers a competitive starting wage of $20.00 per hour along with comprehensive benefits that include medical, dental, life, and disability insurance, paid time off, 401K matching, commuter benefits, and a significant monthly apartment discount. The company values employee development and offers training for the right candidates, emphasizing internal promotion opportunities. Schedules for this role accommodate work-life balance, with second shift hours and consecutive days off, fostering a healthy work environment. Concierges are entrusted with responsibilities that span from light leasing support to after-hours property management functions, making this role both diverse and integral to the overall property operations. This is an excellent opportunity for individuals with a background in customer service, hospitality, or property management seeking to grow their careers within a reputable and forward-thinking company.
Job Requirements
- High school diploma or GED
- One year or more of customer-facing experience in hospitality, retail sales, or luxury services
- Property management, leasing, community management, or administrative assistant experience welcome
- Exceptional communication skills both verbal and written
- Strong organizational skills and ability to multitask
- Ability to solve problems through communication and ingenuity
- Impeccable attention to detail, pride in quality of work, and energy
- Comfortable working alone but excited to work on a team
- Proficiency in Microsoft Office Suite Excel, PowerPoint, Word, Outlook
Job Qualifications
- High school diploma or GED
- One year or more of customer-facing experience in hospitality, retail sales, or luxury services
- Property management, leasing, community management, or administrative assistant experience is welcome
- Exceptional communication skills, both verbal and written
- Strong organizational skills and ability to multitask
- Ability to solve problems through communication and ingenuity
- Impeccable attention to detail, pride in quality of work, and energy
- Comfortable working alone and excited to work on a team
- Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook
Job Duties
- Greeting and registering guests and prospective residents
- Answering concierge station phones
- Booking cabs, limos, and other transportation services
- Monitoring security systems and security cameras
- Key date reminder service
- Planning of resident events
- Light leasing duties such as guest card and property information
- Referring prospects to appropriate offices
- Providing walk-in traffic with rental information
- Acting as leasing backup for after-hours and rollover calls
- Providing after-hours answering services for property offices
- Responding to resident emergencies and contacting on-call maintenance staff
- Taking and forwarding or entering service requests from residents
- Calling residents for follow-up on completed service requests
- Managing and entering community information into CFR systems
- Assisting managers in conducting regular social events and resident parties
- Coordinating residents functions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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