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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
On-site fitness gym
Housing and appliance discounts
Job Description
Edgewood Properties is a distinguished real estate development and property management company that has been operational since 1992. With its corporate headquarters located in New Jersey, Edgewood Properties has grown into a prominent player in the multifamily housing sector, managing an extensive portfolio of luxury apartment communities across the United States. The company is currently experiencing a period of significant expansion, with its apartment portfolio expected to double in size from over 6,000 units to more than 12,000 units within the next five years. This ambitious growth strategy reflects the company’s commitment to long-term property ownership and management, rather than... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in property management or customer service preferred
- Ability to work weekends and evenings with flexible shifts
- Strong interpersonal skills and customer service orientation
- Basic computer skills including MS Office
- Ability to manage multiple tasks efficiently
- Knowledge of social media platforms
Job Qualifications
- Strong communication and organizational skills
- Ability to multitask and manage time effectively
- Experience in property management or customer service is preferred
- Familiarity with social media platforms
- Basic understanding of maintenance coordination and lease management
- Basic MS Office knowledge
Job Duties
- Oversee the front desk, warmly greeting residents, guests, vendors, and contractors
- Provide community and amenity information, assist residents with key/gate card requests, and facilitate inquiries
- Offer refreshments to guests waiting to meet with a leasing consultant
- Assist with service requests by entering them into the system or guiding residents on self-submission
- Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
- Engage with residents and prospective residents to enhance customer experience and resident retention
- Support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
- Arrange small gestures for resident milestones, including birthdays, engagements, weddings, and losses
- Manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
- Maintain office cleanliness, restock coffee bars, and monitor office supplies
- Prepare leasing materials such as brochures and floor plans for prospective residents
- Ensure model and vacant units are clean and ready for tours
- Handle opening and closing procedures for the leasing office, ensuring readiness each day
- Route calls efficiently, schedule tours and appointments, and assist with general inquiries
- Provide administrative support to the Property Manager as needed
- Oversee the weekly Sunday breakfast, including shopping, setup, and cleanup
- Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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