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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The Sewell Family of Companies is a well-established and respected group of automotive dealerships and service centers known for its commitment to delivering outstanding customer experiences. With a rich history of excellence in the automotive industry, Sewell has built a reputation for providing exceptional service, quality products, and a professional environment that values both customers and employees. As a company dedicated to innovation and continuous improvement, Sewell prides itself on fostering a positive workplace culture where teamwork and respect are paramount. The organization operates numerous dealership locations offering various automotive brands and related services, ensuring a comprehensive and convenient experience... Show More
Job Requirements
- high school diploma or GED
- valid driver license and acceptable driving record
- background and drug screening
- ability to multitask
- outstanding customer service skills
Job Qualifications
- high school diploma or GED
- outstanding customer service skills
- ability to multitask
- valid driver license and acceptable driving record
Job Duties
- greet customers at the front desk/cashier counter in a pleasant and professional manner
- maintain a friendly and helpful attitude when answering phones
- compute customer bills
- receive customer cash, checks, and credit card payments
- record amount received
- issue accurate receipts to customers
- provide cash refunds or credit memorandums to customers for returned merchandise
- operate cash register
- reconcile cash drawer daily
- refer customers who have questions about the work performed, additional maintenance, repairs, etc., to the service advisor or other appropriate individual
- handle customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution
- maintain and file repair orders, parts invoices, and rental forms
- list missing documents
- close all open invoices
- assist service and parts department with telephone coverage
- provide clerical and secretarial assistance to parts and service departments
- work with the department manager to keep products, services offered, their features and value, and any price changes current
- maintain professional discretion
- maintain a clean and organized work area
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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