Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Flexible Schedule
Employee Discounts
Training and development opportunities
Supportive team environment
Career advancement potential
Job Description
Belk is a premier department store with a rich heritage of providing quality merchandise and exceptional customer service. Established as a leader in the retail industry, Belk has a clear vision to reimagine the department store experience by blending traditional values with modern retail innovations. The brand emphasizes creating a welcoming shopping environment that caters to diverse customer needs, ensuring an enjoyable and memorable retail experience. With a focus on fashion and home essentials, Belk continues to evolve by integrating technology and customer-centric solutions to maintain its position as a trusted destination for shoppers. Belk's commitment to employee development and... Show More
Job Requirements
- No education requirement
- Experience in retail preferred
- Excellent communication skills
- Must be able to work a flexible schedule including evenings and weekends, due to shift rotation
- Ability to use computer keyboard, standard telephone and other related business equipment
- Hand manipulation to remove sensor tags
- Ability to push/pull 100-500 pounds when moving stock carts
- Ability to reach above and below shoulder level and lift 25-50 pound boxes
- Ability to apply treatment/make-up to customer's face
Job Qualifications
- Experience in retail preferred
- Excellent communication skills
- Ability to work a flexible schedule including evenings and weekends
- Strong customer service orientation
- Familiarity with digital sales technology is a plus
- Team-oriented mindset
- Professional appearance and demeanor
Job Duties
- Proactively greeting and engaging customers warmly and with a smile
- Supporting the store to meet or exceed its customer service goals
- Handling each customer transaction in a professional and friendly manner
- Thanking each customer by name following a purchase
- Offering assistance to the customer proactively and without prompt
- Using suggestive selling techniques with all customers
- Meeting or exceeding solicitation goal for Belk credit Rewards program
- Meeting or exceeding goals, where applicable
- Understanding store assortment for assigned department, in addition to inventory available at other stores and on belk.com
- Using mobile devices to complete a sale where applicable
- Using digital computer-based point-of-sale and other digital technology to enhance the customer shopping experience
- Using the Belk App and informing customers about the Belk App to enhance their shopping experience
- Using the Belk website to look up merchandise and complete in-store orders for customers
- Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks
- Maintaining Belk professional dress standards and appearance
- Complying with store policies including, but not limited to those concerning attendance and tardiness
- Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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