Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Uniform allowance
Employee Discounts
safe work environment
Job Description
Mazda of Clearwater is a reputable automotive dealership known for providing exceptional customer service and quality vehicle maintenance and repairs. Dedicated to fostering a welcoming and professional environment, Mazda of Clearwater strives to ensure every visitor experiences prompt and attentive care. As a full-service dealership, they offer comprehensive automotive solutions including sales, service, and parts, while maintaining a strong commitment to community values and customer satisfaction. The company emphasizes professional development and continuous improvement within its team to support career advancement and personal growth. Both full-time and part-time employment opportunities are available, highlighting the company’s inclusive approach to workforce diversity... Show More
Job Requirements
- Maintain a current status for required Mazda Certification(s) including Dealer Operations Professionals Certification and Ultimate Mazda Experience (UMX) - UMX Service Standards
- demonstrate proficiency in conducting video or taking photographs of customer vehicles within 14 days of employment
- do not acquire any attributable driving violations from date of hire throughout employment
- wear assigned clothing/uniform in optimal condition daily
- participate in all company surveys, performance assessments, and peer reviews
Job Qualifications
- High school diploma or equivalent
- excellent customer service skills
- ability to understand and execute safety protocols
- basic proficiency with video applications such as TruVideo
- good communication and interpersonal skills
- ability to work independently and as part of a team
- physical stamina to perform duties over extended periods
- valid driver’s license and clean driving record
- familiarity with automotive service drive operations beneficial
- ability to assist customers with special needs
Job Duties
- Greet and welcome guest on the service lane using the Mazda of Clearwater model
- alert the Service Advisor(s) of the customer's arrival and ensure a positive hand-off occurs
- place protective coverings inside of the customer's car prior to the technician receiving the car
- using the TruVideo Application, video all service vehicles prior to moving them off the service drive
- assist physically challenged customers and those with special needs
- assist with vehicle flow in the service drive and within the shop/detailing area
- ensure 'waiters' are identified by stamping both key and hang tags
- drive service customers to their destination and pick them up as directed
- stage the vehicle for customer pick-up
- maintain a clean and safe environment on the service drive at all times
- assure proper security of all vehicle keys
- share customer feedback with the Service Advisor(s) and Company Management
- conduct groundskeeping/landscaping tasks to maintain the outdoor space in and around the dealership
- complete additional/other tasks as assigned by the Chief Porter and/or Service Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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