Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Safe working environment
Job Description
Mazda of Clearwater is a well-established automotive dealership known for its commitment to quality customer service and excellence in vehicle maintenance and repair. As a prominent player in the Clearwater automotive market, Mazda of Clearwater offers a wide range of new and pre-owned Mazda vehicles, along with comprehensive repair and maintenance services. The dealership prides itself on creating a welcoming and professional environment for both customers and staff, aiming to deliver a seamless and satisfying experience that keeps customers coming back. This dealership values teamwork, professionalism, and continual development, making it a stable and rewarding place to build a career... Show More
Job Requirements
- Maintain a current status for required Mazda Certification(s) including dealer operations professionals certification and ultimate Mazda experience (UMX) service standards
- demonstrate proficiency in conducting video or taking photographs of customer vehicles in concert with the service advisor's walkaround inspection within 14 days of employment
- do not acquire any attributable driving violations from date of hire throughout employment
- wear assigned clothing/uniform each day and ensure all clothing and accessories are maintained in optimal condition
- participate in all company surveys, performance assessments, and peer reviews
Job Qualifications
- High school diploma or equivalent
- ability to provide excellent customer service
- proficiency in using vehicle video and photography tools such as the TruVideo Application
- knowledge of basic safety protocols
- ability to assist customers with special needs
- effective communication skills
- ability to work in a team environment
- understanding of vehicle handling and flow in service areas
- active participation in company performance assessments and peer reviews
Job Duties
- Greet and welcome guest on the service lane using the Mazda of Clearwater model
- alert the service advisor(s) of the customer's arrival and ensure a positive hand-off occurs
- place protective coverings inside of the customer's car prior to the technician receiving the car
- using the TruVideo Application, video all service vehicles prior to moving them off the service drive
- assist physically challenged customers and those with special needs
- assist with vehicle flow in the service drive and within the shop/detailing area
- ensure "waiters" are identified by stamping both key and hang tags
- drive service customers to their destination and pick them up, as directed
- stage the vehicle for customer pick-up
- maintain a clean and safe environment on the service drive at all times
- assure proper security of all vehicle keys
- share customer feedback with the service advisor(s) and company management
- conduct groundskeeping/landscaping tasks to maintain the outdoor space in and around the dealership
- complete additional/other tasks as assigned by the chief porter and/or service manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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