MorningStar Senior Living logo

Concierge ~ Senior Living Community ~ Everett ~ PT ~ NOC (Overnight) Shift

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
401k plan
Paid Time Off
Career development programs
Tuition Reimbursement
free shift meal

Job Description

MorningStar Senior Living is a respected community-focused company dedicated to providing exceptional care to seniors, allowing them to enjoy a safe, nurturing, and vibrant environment. With a strong emphasis on culture, MorningStar Senior Living is deeply committed to creating an atmosphere where residents are treated like heroes, and employees experience personal growth through meaningful work. The company operates senior living communities that focus on enriching the lives of residents not only through excellent care but through a culture of love, kindness, honesty, goodness, fairness, and respect. They value servant-leadership and the transformative power of compassionate service, making it a place where employees can make a positive impact every day. MorningStar Senior Living offers opportunities in a progressive work environment with benefits that support employees' health, financial security, and career advancement.

The Concierge position at MorningStar Senior Living located in Everett is a part-time role paying $22.00 per hour, with scheduled hours on Friday and Saturday from 10:30 PM to 6:30 AM. The Concierge plays a crucial role in the community as the welcoming face and first point of contact for visitors, families, and residents during overnight hours. This role involves greeting and assisting visitors, answering telephone inquiries promptly with correct community greetings, handling mail distribution, typing, filing, and managing correspondence. The Concierge must adhere strictly to resident rights, confidentiality policies, and personnel policies while demonstrating compassion and care in interactions. Responsibility extends to assisting with directing guests, supporting staff, and ensuring smooth operational flow overnight. MorningStar Senior Living promotes a work environment where team members embody core values and positively contribute to the lives of seniors and their families. This role requires excellent communication skills, attention to detail, and a friendly, courteous demeanor that reflects the company’s dedication to service excellence and resident well-being. Benefits for employees working 24 or more hours per week include health insurance, dental, vision, life, disability, and accident insurance, 401k plans with matching, paid time off, career development opportunities, tuition reimbursement, and free meals during shifts. This position is ideal for someone who values community, appreciates the senior living environment, and wishes to make a difference in people's lives through supportive, respectful service.

Job Requirements

  • high school diploma or equivalent preferred
  • at least one year of front desk or reception related experience preferred
  • knowledge of typing and filing
  • experience with office equipment such as copy machines and telephone systems
  • understanding of resident rights and confidentiality
  • strong interpersonal and communication skills
  • ability to organize and prioritize tasks
  • friendly and patient demeanor
  • ability to work weekend night shifts

Job Qualifications

  • demonstration of our core values: love, kindness, honesty, goodness, fairness, respect
  • at least one year preferred of front desk/reception related experience
  • high school or equivalent preferred but not required
  • typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
  • be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
  • be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
  • meet deadlines, organize, and prioritize the workload

Job Duties

  • greet visitors and family members and provide non-confidential information requested
  • answer the telephone promptly using the appropriate greeting for the community
  • sort mail and distribute to appropriate departments
  • type and file correspondence and other information as needed
  • adhere to and interpret resident's rights
  • adhere to and interpret the personnel policies
  • use of computers, calculators, copy machines, postage machines, etc.
  • express concern and compassion for residents and families
  • escort people, if necessary, to resident's suites and other areas
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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